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How to improve your home network

To get the best viewing experience from your Slingbox, you need a home network that is reliable and performs well. if you're willing to experiment, here are some suggestions to improve your home network!

Wired networks are still the most reliable

If you're lucky enough to have ethernet cable throughout your home, you probably have the most reliable network. However, very few homes have ethernet cable throughout. Powerline adapters, which use your home's existing electrical wiring to send a network signal, may be more reliable than Wi-Fi, but they don't always work in every home. They also don't work with your mobile devices, like smartphones and tablets.

Improving Wi-Fi performance and reliability

Although your Slingbox may be connected using ethernet or powerline adapters, many homes now use wireless networks to connect laptops, smartphones, and tablets. These suggestions pertain to wireless networks:

  • First of all, consider your router's location. For the best wireless signal, your router should be out in the open, not hidden in a cabinet. Ideally, it should be in the center of the house. This may not do much for aesthetics, and many times isn't even feasible because the cable that carries the Internet signal into your house is usually in the corner or side of the house.
  • Most modern routers operate in two bands, 2.4Ghz and 5Ghz, and you can choose which one you want. The 2.4Ghz signal travels farther, but is susceptible to interference from household appliances, like microwave ovens, wireless landline phones, and vacuum cleaners.
  • Consider upgrading your router if you have an older one supporting 802.11b or g wireless technology (check your router's documentation to determine which standard it uses). The most popular Wi-Fi standard is 802.11n, which is what the Slingbox 500 uses.
  • To get the best range and speed, the devices you are connecting must be able to receive the same standard used by the router. Otherwise, it drops back to the slower standard. This shouldn't be a problem unless you are using an early iPhone or an older computer.
  • If your signal is still disappointing, consider getting a new router that supports 802.11ac, the latest standard that promises greater range and connection speeds. Unfortunately, only a few devices support it, such as Apple's latest iMacs and the MacBook Air.
  • Some carriers, such as AT&T, provide consumers with a combination modem and router. If you don't like the router they provide, you can use your own and plug it into the combination unit. Then you can set up the router to disable the combination router's signal.
  • Many dropped wireless signals can be fixed by updating the router's firmware. Unfortunately, the update process is not always straightforward. Check your router's manual or web site for instructions. You might also want to check the manufacturer's web site to be sure you have the latest firmware.

For more information and suggestions, see the articles linked below. Hope this helps!


Related Information

What to do if your router is not near your Slingbox
Is your Slingbox in a different room from your home network's router? A powerline adapter, or a wireless ethernet bridge, may be the solution that you're looking for.

How to reset your Slingbox
Certain situations may require you to reset your Slingbox. Here are the hows and whys of using "soft" and "hard" resets of your Slingbox.

How to optimize streaming performance in SlingPlayer for mobile devices
If you're experiencing performance problems including buffering, choppy video, flickering, and hanging, here's how to optimize streaming with SlingPlayer for mobile devices.

Affected Products
  • SlingPlayer for Kindle Fire
  • SlingPlayer for iPad
  • SlingPlayer for Android Tablets
  • SlingPlayer for Android Phones
  • SlingPlayer for Windows Phone
  • SlingPlayer for iPhone
Affected Countries
  • All
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