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The Internet viewing experience

Some background about Slingbox Internet Viewing: using your Slingbox to watch your TV anywhere.

Using your Slingbox via the Internet works the same way as it does when you're viewing in your home. The streaming quality, however, may be affected by the Internet traffic between your computer (or mobile device) and the Slingbox that you are watching.

The streaming quality–or audio and video quality–is represented by a number known as the bitrate. The bitrate of the connection is indicated in Kbps (kilobits per second). The higher the bitrate, the better the streaming quality. To see the streaming bitrate, move your cursor over the signal quality bars in the upper left corner of the screen. The bandwidth capacity, bitrate, and streaming indicator appear, as shown below.

Screenshot_5_21_13_10_10_AM.ashx

If you're using the legacy SlingPlayer for Windows or SlingPlayer for Mac software, go to the View menu and select Show Statistics.

Note: As you watch TV with your Slingbox, for example when you change stations or pause/rewind/fast forward your DVR, you're actually controlling the TV source that your Slingbox is connected to. As you change channels, fast-forward, set recording options, and so on, anyone in the room watching the video source will see the changes you make–just as if you were in the room using the actual remote control. And you'll see remote control commands that they make, too. (The Volume and Mute settings work independently.) If they don't like your programming decisions, they could change things to their liking ... and there could be a possible battle! So beware.

If you're in the room with a Slingbox, you can tell whether or not someone's using it by looking at the front of the Slingbox. Normally there are two indicator lights on the Slingbox face. These two lights tell you that the Slingbox is connected to your network and powered on.

However, if the Sling logo light is also glowing on the face of the Slingbox, then someone's connected to the Slingbox. So ... if the channel changes on its own, then you're not (necessarily) going bonkers ... whoever is connected to your Slingbox doesn't like what you're watching!

Affected Products
  • Watch
  • SlingPlayer for Windows - Legacy
  • SlingPlayer for Mac - Legacy
  • Slingbox 350
  • Slingbox 500 - SlingTV
  • Slingbox PRO-HD
  • Slingbox SOLO
  • Slingbox PRO
  • Slingbox AV
  • Slingbox TUNER
  • Slingbox Classic
Affected Countries
  • United States
  • Canada
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  • FAQ
  • Get answers to your questions here.
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