Choose your Location and Language



Asia and Oceania

Forgotten your password?

If you forget your password, there are a couple of things you can do.

You can reset the password on your Slingbox by:

  • Going to the Sling Account web site and using its administration features (easier);
  • Resetting your Slingbox, clearing out all the settings, and reconfiguring it.

To reset your Slingbox password using Sling Account administration:

  1. Click the link below to go to the Sling Accounts web site.
  2. Log in to your Sling Account.
  3. Click Slingbox Directory on the left side-panel.
  4. Click Edit to the right of your Slingbox listing.
  5. Change the password, and then click Save.
  6. When you're done, you can log out of your Sling Account, or just close the browser window.

To reset your Slingbox (and therefore your password):

  1. Quit SlingPlayer.
  2. Press and hold the reset button (on the back of the Slingbox) for ten seconds.
    (Hold the reset button until the lights on the front of the Slingbox start blinking.)
  3. Release the reset button, and wait for both lights on the front right of your Slingbox to glow steadily.

Note: The center light, which indicates whether or not someone is connected to your Slingbox, should remain off.

After you reset your  Slingbox, launch SlingPlayer. You'll be asked if you'd like to set up your Slingbox. Go ahead and do it so you can set up your password again.

Related Information

Sling Account Login and Signup

Click here to log in to or sign up for your Sling Account.

  • All Sling services are functioning normally.
Log in with your Sling Account and get info about your Slingbox, including current Internet Viewing status and Slingbox ID information.
Log In
United States

Need Help?

Slingbox FAQ
Before you call, please check out the Slingbox FAQ.
Phone support is available 7am to 7pm PST, everyday.

Login to view more help options

Slingbox Answers Forum
Ask for help or help others in our technical support forum
Sling Support Videos
Our Support Video library offers the latest tech tips and configuration help
Download an amazing support app (Windows only, Mac coming soon!)