Check for new virtual remotes after updating your SlingPlayer software
After updating your software to the latest version, it's always good to reselect your virtual remote control for your A/V equipment, just to make sure you are using the latest and the greatest. Here's how!
While SlingPlayer includes virtual remote controls for thousands of devices, there are new set-top boxes and other audio/video devices coming out every day. SlingPlayer needs to have the virtual remote for your particular audio/video device in order to control that device from your computer or mobile phone.
If your device is not currently listed, be sure to check back in the Audio/Video Setup whenever there is an update to the software. This update may come in the form of a new version of SlingPlayer or in a separate Virtual Remote update.
Below are the instructions for using the Setup Assistant (for both Windows and Mac OS computers) to specify a new virtual remote control after you’ve updated your software. You don’t need to reconfigure Remote Viewing. Just specify your device and you're done.
You may want to do this if:
- you have a video device that wasn’t listed during set up in the previous version of the software.
- you have a new video device.
- you want to connect to a different device.
Making these changes is easy. Here’s how to do it for Windows (Mac OS is below):
- Go to the Slingbox Directory (choose Slingbox Directory from the Connect menu).
- Click on your Slingbox, and then click Connect.
- As your Slingbox is connecting, choose Setup Assistant from the Settings menu.
The Setup Assistant launches.

- Click Configure Video Sources.

- Click the connection that your device is connected to, then click Next.

- Follow the instructions to select an audio/video device. Make sure to also follow the instructions for making sure that the onscreen remote works properly (you're asked to test Power and channel-changing functions).
If you're working with a Mac OS computer:
- Go to the Slingbox Directory (choose Slingbox Directory from the Window menu).
- Click on your Slingbox, and then click Edit.
- Click the Configuration tab, and then click the Change Audio/Video Setup button. The Setup Assistant launches.

- If you’re asked for a password, enter it, and then follow the screens to specify your device.
- Once you’ve selected your device, make sure that everything is set up correctly by following the directions in the Setup Assistant to change the channel.
That's it! You can now get back to watching TV!
Please remember: You don’t need to reconfigure Remote Viewing.