SlingPlayer for Connected Devices FAQ

Want to learn more about SlingPlayer for Connected Devices?

• What is SlingPlayer for Connected Devices? How can I use it?

• SlingPlayer for Connected Devices is a new type of SlingPlayer! It works with a new generation of Internet-connected devices, like the Logitech Revue and Boxee Box. SlingPlayer for Connected Devices works with your Slingbox to take the living room HDTV experience to another TV in your home ... or anywhere that you want to watch. Now you can enjoy your programming, in crystal-clear HD, on a TV that's anywhere from your bedroom to your beach house. From your device you can:

  • access the SlingPlayer app to watch your TV;
  • change channels;
  • navigate the program guide;
  • watch and schedule recordings on your DVR;
  • even let your college student watch in the dorm. Learn more here!
• What is the Logitech Revue?

• The Revue by Logitech is a Google TV device that uses the Internet to bring together TV, the web, and Android apps ... all on your big screen at home. Learn more here!

• What is a Boxee Box?

• The Boxee Box by D-Link gives you Internet freedom on your TV, enabling you to watch movies, TV shows, and clips in HD and to enjoy them from the comfort of your couch. Learn more here!

• Will other devices be supported, such as the Sony PS3 and Google TV?

• We are continuing to work with additional partners to support their devices. Please check back with us soon to see if your device is supported.

• How is SlingPlayer for Connected Devices like the SlingCatcher?

• We took what we learned from the SlingCatcher and incorporated it into SlingPlayer for Connected Devices. The best thing is, you don't need to pay for another program source to watch TV ... anywhere ... on your Internet-connected devices!

• What countries is SlingPlayer for Connected Devices available in?

• Currently, it works only with US-based Slingbox devices.

• Which Slingbox models are compatible with SlingPlayer for Connected Devices?

• It works with the Slingbox SOLO and the Slingbox PRO-HD.

• I already have a Logitech Revue, how do install SlingPlayer?

• The SlingPlayer app can be found under the Google TV Spotlight (found under All Apps). Go here to learn more about Logitech Revue set up!

• I already have a Boxee Box, how do install SlingPlayer?

• Look for SlingPlayer the Apps library on your Boxee Box. Go here to learn more about Boxee Box set up!

Already have SlingPlayer for Connected Devices?

• I can't connect to my Slingbox using SlingPlayer for Connected Devices. It worked before, but now it's not working. What should I do?
  

• Are you able to connect remotely to your Slingbox using your computer? Try using Watch on Slingbox.com from a supported browser on your desktop or laptop computer. If that doesn't work, then check your Slingbox and all connections. Once that's working, then SlingPlayer for Connected Devices should work, too.
  

• I can't connect to my Slingbox using SlingPlayer for Connected Devices. I've not used it before. What should I do?

• Here are a few things to check:

  • Has Internet Viewing been set up correctly on your Slingbox? Check to see that you can connect remotely to your Slingbox using Watch on Slingbox.com on your computer.
    
  • Are all of the overall system requirements met? Is your Slingbox firmware up-to-date? You can check that by going to Setup on Slingbox.com (there's a link to the right). If the firmware inside your Slingbox needs updating, Setup on Slingbox.com tells you.
    
  • Can you connect to the Internet on your connected device at all? Check using other apps, or the browser on the device.
  • Can you sign into your Sling Account successfully, either using Slingbox.com on a computer, or SlingPlayer on a mobile device?
• Still having Slingbox or SlingPlayer connection issues?

• First, check out the helpful articles listed below for some common troubleshooting steps. If you're still having trouble, you can always find answers and ask questions on our SlingPlayer for Connected Devices Support Forum.