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Troubleshooting

Audio/video out of sync when using the BlackBerry 8900 in the Mono audio mode

If you're watching your TV using SlingPlayer Mobile for BlackBerry on a BlackBerry 8900 phone, sometimes the audio may seem out-of-sync when using the Mono audio mode. For example, when people onscreen talk, you might see them move their lips before you heard any words.

If this is happening with your phone, then it's likely that the problem comes from a BlackBerry 8900-specific quirk that causes audio to be out-of-sync when you use either of these Mono audio modes:

  • Mono Low
  • Mono High

So, instead of using mono mode, listen to audio in Stereo mode whenever you use this phone. (Stereo mode sounds better anyway.) Go to Settings > Audio > Audio settings, and then choose either Stereo Low or Stereo High. Audio and video should now be in synch.




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AFFECTED PRODUCTS
SlingPlayer for BlackBerry
AFFECTED COUNTRIES
United States
United Kingdom
Canada
Ireland
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