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Troubleshooting

My Slingbox password doesn't seem to work. What do I do now?

If you forget your password, the only solution is to reset your Slingbox. Here's how.

First, you'll need to reset your Slingbox; it's the only solution. To do that, you'll need to be physically near your Slingbox.

To reset your Slingbox (and therefore your password):

  1. Quit SlingPlayer.
  2. Press and hold the reset button (on the back of the Slingbox) for ten seconds (until the lights on the front of the Slingbox start blinking).
  3. Release the reset button, and wait for both lights on the front right of your Slingbox to glow steadily.

Note: The center light, which indicates whether or not someone is connected to your Slingbox, should remain off.

After you reset your Slingbox, launch the SlingPlayer (either Watch on Slingbox.com, or a desktop version of SlingPlayer). You'll be asked if you'd like to set up your Slingbox. Go ahead and do that, so that you can set up your password again.




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AFFECTED PRODUCTS
Slingbox Classic
Slingbox PRO-HD
Slingbox AV
Slingbox TUNER
Slingbox PRO
Watch on Slingbox.com
Slingbox SOLO
SlingPlayer for Mac
SlingPlayer for Windows
AFFECTED COUNTRIES
United States
Canada
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