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Troubleshooting

SlingPlayer for iPhone seems like it can't turn some set-top boxes on or off

In some cases, it may appear that SlingPlayer for iPhone can't turn your set-top box on or off.


If the Power button doesn't appear when you tap the Remote button, swipe the screen to the left or right. Most devices have more controls than can fit on one screen.
swipe-remote-btns.jpg


You can also tap the tabs at the top of the screen to move quickly between sets of controls. The tabs that you see may vary according to the device that you're connected to.
tap-tabs2-2.jpg


If this doesn't fix things, see the related articles.


If you don't see all of these settings, you're missing a lot! Update to the latest version of SlingPlayer for iPhone!

Related Information
I tapped the Remote button and all I saw was the Channel Up and Channel Down buttons. What's going on?
If your set-top box is connected to your Slingbox with a coaxial cable, sometimes only the Channel Up and Channel Down buttons appear when you tap the Remote button in SlingPlayer for iPhone and iPod touch.
Only a few of the remote control buttons appear when I tap the Remote button in SlingPlayer for iPhone
Don't see all of the buttons from your remote control? Try this first.
Having problems in SlingPlayer for iPhone with remote control buttons?
When your Slingbox is connected to specific set-top boxes, some buttons from your remote control may not appear or may not not work properly in SlingPlayer for iPhone.
What does the DVR button do in SlingPlayer?
SlingPlayer on your mobile device offers the same level of functionality that your remote at home does. If you're having trouble finding the right menu button for your DVR, read on for details!


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