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Troubleshooting

When I watch using Watch on Slingbox.com or SlingPlayer, the colors are all wrong. Sometimes, the picture is mostly green. What should I do?

Here's what you need to do to fix this. It's very simple.

No, your Slingbox isn't making a fashion statement! The colors are just wrong.


baseball-normal.jpg

baseball-green.jpg

A normal picture What it may look like
if there are problems with the cables


1. Check your video cable connections.

Make sure that all of the cables are connected properly (red cable to red connector, blue to blue, green to green, etc.). Also, make sure that they're all seated firmly in the ports.


2. If that doesn't work, try new cables.

Cables can sometimes fail because of a bad connector or because of internal damage to the wires.


If you're not sure what all those cables are in the back of your Slingbox, check the related article.



Related Information
Cable and Connector Glossary
Confused by all of the ports and cables on the back of your TV, Slingbox, or SlingCatcher? Here's an illustrated glossary.


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AFFECTED PRODUCTS
SlingPlayer for Connected Devices
SlingPlayer for Mac
SlingCatcher
Watch on Slingbox.com
SlingPlayer for Android Phones
SlingPlayer for Windows Phone 7
SlingPlayer for iPad
SlingPlayer for Windows Phone (Non-Touch)
Slingbox SOLO
SlingPlayer for Symbian UIQ
SlingPlayer for BlackBerry
Slingbox TUNER
Slingbox PRO
SlingPlayer for Symbian S60
Slingbox Classic
SlingPlayer for Windows
SlingPlayer for Windows Phone (Touch Screen)
Slingbox PRO-HD
Slingbox AV
SlingPlayer for Palm
SlingPlayer for iPhone
AFFECTED COUNTRIES
All
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