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Troubleshooting

When I watch using Watch on Slingbox.com or SlingPlayer, the colors are all wrong. Sometimes, the picture is mostly green. What should I do?

Here's what you need to do to fix this. It's very simple.

No, your Slingbox isn't making a fashion statement! The colors are just wrong.

baseball-normal.jpg baseball-green.jpg
A normal picture What it may look like
if there are problems with the cables


1. Check your video cable connections.
Make sure that all of the cables are connected properly (red cable to red connector, blue to blue, green to green, etc.). Also, make sure that they're all seated firmly in the ports.

2. If that doesn't work, try new cables.
Cables can sometimes fail because of a bad connector or because of internal damage to the wires.


If you're not sure what all those cables are in the back of your Slingbox, check the related article.


Related Information
Cable and Connector Glossary
Confused by all of the ports and cables on the back of your TV, Slingbox, or SlingCatcher? Here's an illustrated glossary.


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AFFECTED PRODUCTS
Watch on Slingbox.com
SlingPlayer Mobile for Symbian UIQ
SlingPlayer Mobile for BlackBerry
SlingCatcher
Slingbox AV
SlingPlayer for Mac
SlingPlayer Mobile for Windows Phone (Touch Screen)
SlingPlayer for TV
Slingbox PRO
SlingPlayer Mobile for iPhone
SlingPlayer Mobile for Symbian S60
SlingPlayer Mobile for Palm
SlingPlayer for Windows
Slingbox Classic
Slingbox TUNER
SlingPlayer Mobile for Windows Phone (Non-Touch)
Slingbox SOLO
Slingbox PRO-HD
AFFECTED COUNTRIES
All
PRODUCT SUPPORT PAGES
Slingbox
SlingCatcher
SlingPlayer
SlingPlayer Mobile

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