Are you having problems using the onscreen remote control after a Slingbox Software update?

Your Slingbox was working just fine. Then you updated its Slingbox Software. Now it can't control your video source because the onscreen remote control has stopped working.

Fortunately, the solution is simple:

On the back of your Slingbox, there's a small button labeled RESET. Quickly press and release it. Don't press it too long, or your Slingbox will go back to its factory settings. A quick press of the button turns the power to the Slingbox off and back on. Most of the time, this resolves the problem.
If that doesn't help, launch Setup on Slingbox.com. You can use the link on the right side of this page.
When Setup opens, click Get Started.
Log into your Sling Account (if you're not already logged in), then click your Slingbox from the list to select it.
Click Configure Inputs.
Select the input that your device is connected to, then follow the instructions to reselect the make and model of your video device.

Doing this should reconfigure your Slingbox and reset the remote control.

Related Information

Wait until you're home before updating Slingbox Software
If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, the best advice is: wait.

Advanced IR Blaster or Onscreen Remote Control Troubleshooting
Here are some advanced troubleshooting steps to help you narrow down any issues with your IR Blaster cables or the onscreen remote control, including a cool digital camera test.

I used to be able to control my TV with SlingPlayer or Watch on Slingbox.com. Now it doesn't work. What's wrong?
Here are some things to check if this happens to you!

How to reset your Slingbox to factory settings
How to zap your Slingbox back to its "out-of-the-box" settings. You may have to do this if you have forgotten the Administrator password, or if you get a new network router.