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Troubleshooting

Audio or video may stutter when switching between different inputs on SlingPlayer

The audio or video video stream may stutter while switching between different inputs on your Slingbox.

This is most likely to occur when you are using SlingPlayer for Mobile Devices in a low bandwidth environment.

Once the audio and video stream has been fully optimized, the quality will improve.

To get the best performance out of your mobile device and SlingPlayer, make sure you have a high-speed internet connection, like 3G, or use Wi-Fi for streaming.


More help...
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Your Slingbox is normally updated automatically when it's on and connected to the Internet. But there are some instances when you may need to manually update it. Here are step-by-step instructions on how to do that.
How to optimize streaming performance in SlingPlayer
Here's how to optimize streaming with SlingPlayer for mobile devices.
Switching between audio/video sources
If you've hooked up more than one audio and/or video source to your Slingbox, it's easy to switch between them.
Don't hear any sound? Can't adjust the sound? Here's what to check.
There are a variety of ways to alter the volume of SlingPlayer on an iPad, iPhone or iPod touch. If you're having trouble adjusting the volume on your device, read on!
Slingbox audio issues: Basic troubleshooting
No audio coming from your Slingbox stream? Here are some basic troubleshooting steps to take.


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AFFECTED PRODUCTS
SlingPlayer for Windows Phone (Touch Screen)
SlingPlayer for Palm
SlingPlayer for iPad
SlingPlayer for Android Phones
SlingPlayer for Windows Phone (Non-Touch)
SlingPlayer for Symbian UIQ
SlingPlayer for BlackBerry
SlingPlayer for iPhone
SlingPlayer for Windows Phone 7
SlingPlayer for Symbian S60
AFFECTED COUNTRIES
All
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