The Sling Media technical support team can be contacted via phone or chat. Contact details for your region are on the right.
Complimentary Support
Slingbox, SlingLink, SlingCatcher, and SlingPlayer Mobile customers within the first 90 days of ownership are eligible for complimentary support. Contact information is on the right.
Owned your Slingbox or SlingCatcher longer than 90 days?
You can call us to purchase an extended care agreement or a single support incident. Please do not try to chat us if you are outside your complimentary support period. We won't be able to help until you give us a call.
Free Online Options
You can search the Slingbox Support Site and technical knowledgebase in the support search bar in the upper right.
Sling Media Complimentary Support Offerings Complimentary support for the Slingbox and SlingCatcher hardware provides telephone support for basic setup, installation, assembly, and connectivity. See the user guide included with your Slingbox or SlingCatcher for more information.
Sling Media Paid Support Offerings Paid support for the Slingbox and SlingCatcher hardware provides telephone support for basic setup, installation, assembly, and connectivity outside of the standard complimentary support.