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Getting started with your Slingbox 350

Watch this step-by-step guide to help you with the setup of your Slingbox 350!

Getting started with your Slingbox 500

Watch this step-by-step guide to help you with the setup of your Slingbox 500!

About the lights on your Slingbox 350

Why are all these lights flashing on my Slingbox 350? What does it all mean? Watch this to find out.

Popular Support Articles

What browsers and systems are supported by Watch on Slingbox.com?

Confused about which browsers or computer platforms are supported by Watch on Slingbox.com and Setup on Slingbox.com? Here's a helpful guide to compatibility.

Which SlingPlayer software works with my Slingbox?

Confused about which versions of the SlingPlayer software work with your Slingbox? Here's a helpful guide to compatibility.

Using an HDMI video source with the Slingbox 500

For the best possible viewing experience, we recommend that you configure an additional input instead of using HDMI as your primary placeshifting video source.

What to do if your router is not near your Slingbox

Is your Slingbox in a different room from your home network's router? A powerline adapter, or a wireless ethernet bridge, may be the solution that you're looking for.

Internet Viewing has stopped working and I am not at home

You're away from home, and you want to watch that game you recorded last week on your TiVo. You launch SlingPlayer and ... nothing. It can't connect. What to do?

Need More Technical Details? Look Here!

How to post a remote control request in the Slingbox Enhancement Request Forum

Can't find your manufacturer's remote control in our available device list? Read below for information on how to request that your device's remote be added to our database of remotes.

Why are Sling Media products still the best solution?

There are many options for streaming TV over the Internet on the ever-changing media frontier. How do you decide which option is right for you? We'll try to help you understand what the popular options are and what they offer.

About the Enhancement Request Forum in the Slingbox Answers Forum

If you have a great idea for the next Slingbox product, you can use the Enhancement Request forum within the Slingbox Answers Forum to let us know.

A slow Internet connection at home can affect picture quality when using Internet Viewing

You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

What's a router?

It's a question you shouldn't feel embarrassed to ask! Many folks with home networks aren't sure either.

What's Universal Plug and Play?

I mean, it just sounds cool. What is it and what does it do for my Slingbox?

Why does my Slingbox get warm when I use it?

Why does a Slingbox get hot?

How audio and video passthrough works on your Slingbox

Our Slingbox 500, 350, PRO-HD, PRO, 120 and SOLO all support audio and video passthrough.

Cable and Connector Glossary

Confused by all of the ports and cables on the back of your TV or Slingbox? Here's an illustrated glossary.

Some Windows browsers must run in 32-bit mode to work with Watch on Slingbox.com

The browser you use to access Watch on Slingbox.com must be running in 32-bit mode.

What do those numbers and letters mean on my high-definition television? 720p, 1080i? Huh?

This article explains what terms such as "1080i" mean.

What's an ethernet bridge?

Curious what an ethernet (or network) bridge is?

A non-technical explanation of port forwarding or port mapping

This article explains port forwarding or port mapping in simple language.

Understanding Watch on Slingbox.com error codes

Have you received an error code from Watch on Slingbox.com, such as "W201,"W202," or "W211"?

What is a port?

A port is a way that your router can direct Internet traffic to a particular device within your home network.

  • All Sling services are functioning normally.
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