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If Internet Viewing seems to suddenly stop working, very often the question is: "what got changed recently?" For example, if any of these are replaced:

  • Router
  • Internet service provider
  • A/V devices connected to your Slingbox
  • TV programming provider

... you'll likely have to reconfigure your Slingbox with either:

  • Setup on Slingbox.com (there's a link to the right); or
  • The Slingbox Setup Assistant (available within SlingPlayer 2.0 for Windows, or SlingPlayer for the Mac).

Doing that reconfigures your Slingbox for what's new/changed, and all should be well again.

Here's some more information to help you along.


General issues
Solving general problems with Internet Viewing - look here first
Having trouble with Internet Viewing? Let's see what we can do to help.
Slingbox audio issues: Basic troubleshooting
No audio coming from your Slingbox stream? Here are some basic troubleshooting steps to take.
A slow Internet connection at home can affect picture quality when using Internet Viewing
You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.
Internet Viewing Picture Quality: Some common reasons for poor picture quality
Sometimes when you're watching your TV with your Slingbox, you wish that the picture quality could be better. What to do?
Troubleshooting choppy video in Watch on Slingbox.com
If you're using Watch on Slingbox.com and are having performance issues with video or audio playback, here are some things to take a look at.
Troubleshooting choppy video in SlingPlayer 2.0 for Windows
If you upgraded to SlingPlayer 2.0 for Windows and are having performance issues with video or audio playback, here are some things to take a look at.
What to do if your Slingbox connection drops
It's possible that under some circumstances, your computer's connection to your Slingbox could drop. The good news is that this is not likely to happen ... and the solution is often simply connecting again.
IR Blaster or Onscreen Remote Control Troubleshooting Basics
The IR Blaster connects to the Slingbox so it can control your A/V devices via the SlingPlayer software. But what if it's not working quite right? This article will help get you started!
More specific issues
Some Internet security and personal firewall software may interfere with your Slingbox setup or SlingPlayer
When setting up your Slingbox via Slingbox.com, your computer may have difficulty locating your Slingbox due to the potential impact of 3rd-party Internet security, firewall software, or browser plug-ins.
Troubleshooting Slingbox networking problems when you are using a wireless bridge
Setting up a wireless bridge can be tricky, Slingbox or not. Here's some help!
SlingPlayer is telling me that I have a weak or no video signal but I have a good Internet connection.
If you see a message in SlingPlayer or the Slingbox Setup Assistant that says We're not detecting any video or Weak or no video signal it's not the end of the world. Here's what to do.
Watch on Slingbox.com shows a blank program guide when viewing remotely
When using Watch on Slingbox.com, the onscreen program guide may work fine when you're at home. But when you're away from home, the guide might appear "blank," with just a black screen.
Watch on Slingbox.com doesn't allow direct connections using IP address/port
With desktop versions of SlingPlayer, you could connect to your Slingbox by specifying an IP address and Port. You can't do that with Watch on Slingbox.com.
AFFECTED PRODUCTS
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AFFECTED COUNTRIES
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Click here to set up -- or reconfigure -- your Slingbox
Setup on Slingbox.com
Go here to easily set up or make changes to your Slingbox!
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