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About Favorites lists
The SlingPlayer Favorites feature lets you collect the channels you watch most into easy-to-use lists. It's available in the SlingPlayer Guide.
About the Enhancement Request Forum in the Slingbox Answers Forum
If you have a great idea for the next Slingbox product, you can use the Enhancement Request forum within the Slingbox Answers Forum to let us know.
About the More tab
The More tab helps you manage the Bell Mobile rPVR application.
About the PVR tab
The PVR tab tells you what's on your personal video recorder (PVR).
About the Search tab
The Search tab lets you find out what's on.
About the Slingbox Properties Information window
The Information tab, in the Slingbox Properties window, displays details about your Slingbox and its current configuration.
About the SlingPlayer Guide
Here's some general info about what the SlingPlayer Guide is.
Adding an additional audio/video source
If there are available input ports on the back of your Slingbox, you can connect additional audio/video sources. SlingPlayer gives you the option of switching between input sources while you're watching your TV.
Adding an Internet Slingbox to your Slingbox Directory
Before you can add a Slingbox to your Slingbox Directory, you must sign into your Sling Account ... and then add the new Slingbox to your Slingbox Directory. But even when you're located remotely, you can add a Slingbox to your Slingbox Directory.
Adding a Slingbox using a domain name/router IP address
If you’re an advanced user, and you want to add a Slingbox to your Slingbox Directory -- but you don't have the Slingbox ID -- you can add a Slingbox to the Slingbox Directory by using the the IP address of your router (or your domain name).
Adding a Slingbox using its Slingbox ID
The Slingbox ID is a code that uniquely identifies each Slingbox.
A Detailed Introduction To SlingProjector
Check out this video to learn about how to get the most out of SlingProjector.
Advanced IR Blaster or Onscreen Remote Control Troubleshooting
Here are some advanced troubleshooting steps to help you narrow down any issues with your IR Blaster cables or the onscreen remote control, including a cool digital camera test.
After 2.0 update SlingPlayer Mobile won't control Slingbox
Having trouble controlling your Slingbox since updating to SlingPlayer 2.0 for Windows on your desktop computer?
A guide to basic SlingLink and SlingLink TURBO troubleshooting
Are you having problems getting your Slingbox online? Do you think that the issue might be with your SlingLinks or SlingLink TURBO units? Here are some basic troubleshooting steps.
All about the lights on the front of the Slingbox
The lights on the front of the Slingbox can help with troubleshooting, as well as generally letting you know what your Slingbox is up to.
All about your Sling Account
Here's the basic information about what your Sling Account can do for you.
Android 2.2 phones can't access SlingPlayer Mobile for Android in the Android Market
Currently, Android phones running the not-yet released Android 2.2 can't "see" SlingPlayer Mobile in the Android Market.
A non-technical explanation of DHCP
This article explains DHCP (Dynamic Host Configuration Protocol) in simple language.
A non-technical explanation of Port Forwarding or Port Mapping
This article explains Port Forwarding or Port Mapping in simple language.
A non-technical explanation of resolution
This article explains what resolution is using non-technical terms.
Anschauen Ihres TV-Programms auf Slingbox.com mit Mac OS X 10.6 (Snow Leopard)
Auf einem Mac mit Snow Leopard stehen Ihnen verschiedene Möglichkeiten offen, um Ihr TV-Programm auf Slingbox.com anschauen zu können.
À propos de l'onglet Plus
L'onglet Plus vous aide à gérer l'application RVP à distance de Bell Mobilité.
À propos de l'onglet Recherche
L'onglet Recherche vous permet de connaître la programmation.
Are you having problems after updating the Slingbox Software?
Your Slingbox was working just fine, and then you updated its Software. Now it can't control your video source--the onscreen remote control has stopped working.
Are you having trouble updating your Slingbox Software (firmware) and you're using SlingLinks?
Are you trying to update your Slingbox Software (firmware)? If you're using SlingLinks, the update may quit in the middle of the process if the SlingLinks have a poor or unreliable connection.
Are you seeing poor video quality from HD A/V sources on the Slingbox PRO? Here's what to do.
If you're connecting your Slingbox PRO to an HD A/V source, be sure the Slingbox PRO Software is up to date.
Are you unable to log in to Sling Account using SlingPlayer 2.0.x?
If you are getting strange errors when you try to log in to your Sling Account via SP 2.0.x, here is one potential solution.
A slow Internet connection at home can affect picture quality when Internet Viewing
You need high-speed Internet (broadband) service at home in order to get quality video when Internet Viewing. Upload speed is especially important.
Audio/video out of sync when using the BlackBerry 8900 in the Mono audio mode
If you're watching your TV using SlingPlayer Mobile for BlackBerry on a BlackBerry 8900 phone, sometimes the audio may seem out-of-sync when using the Mono audio mode. For example, when people onscreen talk, you might see them move their lips before you heard any words.
Audio in Listen mode is lower than it is in Watch mode
In some cases, while watching video with your SlingPlayer Mobile for BlackBerry software in Watch (audio + video) mode, the volume may decrease if you switch over to Listen (audio only) mode.
Audio or video may stutter when switching between different inputs on SlingPlayer Mobile
The audio or video video stream may stutter while switching between different inputs on your Slingbox.
Audio settings
SlingPlayer gives you a variety of audio settings. Here's how they work.
Audio sync issues with SlingPlayer Mobile for Symbian UIQ
If you receive an SMS text message while watching TV on your Symbian UIQ phone, the audio may get out of sync with the video.
Before upgrading to SlingPlayer 2.0, consider updating the Slingbox list in your Sling Account
If you're using SlingPlayer 1.5, and you don't have full administrative privileges to your computer, you might need to enter your Slingbox list into your Sling Account manually before upgrading to SlingPlayer 2.0.
Bell Mobile rPVR application settings
Settings gives you options for connecting.
BlackBerry 8350i takes random amounts of time to auto-switch into Full Screen mode
When you're using SlingPlayer Mobile for BlackBerry with a BlackBerry 8350i, sometimes the Auto switch to Full Screen after 10 seconds setting actually takes randomly longer amounts of time to activate.
BlackBerry calls go directly to voicemail, with no Caller ID, when streaming with SlingPlayer Mobile for BlackBerry
When you're connected to your Slingbox with SlingPlayer Mobile for BlackBerry, under some circumstances when a call comes in, your phone may allow the call to go directly to voicemail without any Caller ID display appearing.
Bought SlingPlayer Mobile from the Android Market? Want to extend your registration to another device?
Here's how to extend your registration for SlingPlayer Mobile products purchased from the Android Market to other Android devices.
Bought SlingPlayer Mobile from the iTunes Store? Want to extend your registration to another device?
Here is how to extend your registration for SlingPlayer Mobile products purchased from the Apple iTunes Store to other supported devices... including the Apple iPad.
Bought SlingPlayer Mobile from the Sling Media Store? Want to transfer your registration?
Here is how to transfer registration for SlingPlayer Mobile products purchased from the Sling Media Store.
Bought SlingPlayer Mobile from the Windows Marketplace for Mobile? Want to transfer your registration?
Here is how to transfer registration for SlingPlayer Mobile products purchased from the Windows Marketplace for Mobile.
Cable and Connector Glossary
Confused by all of the ports and cables on the back of your TV, Slingbox, or SlingCatcher? Here's an illustrated glossary.
Can't connect using mobile (not Wi-Fi) connection: Set APN info
If you're using SlingPlayer Mobile for BlackBerry, and you're having trouble connecting to your Slingbox using a mobile connection (but Wi-Fi works fine), then the necessary access point name (APN) information for your wireless carrier may not be properly set.
Can't seem to find the volume control within SlingPlayer 2.0 for Windows Mobile?
In certain devices, the volume keys will work only when the taskbar is present.
Canadian Slingbox users and the SlingPlayer Guide
Version 2.0.1 of SlingPlayer for Windows introduces a new feature to Canadian users: the Slingbox Guide, an electronic program guide that tells you at a glance what's on, lets you change channels directly by double-clicking your choice in the guide, and offers a Favorites feature, so you can store the channels you watch the most.
Can I run SlingPlayer Mobile for Palm OS on the new Palm Pre?
We've received a lot of inquiries about running SlingPlayer Mobile on the new Palm Pre. Unfortunately, the current version of SlingPlayer Mobile for Palm OS is incompatible with the Pre and the new Palm webOS.
Can I use an IR Extender to extend the range of the remote control for a SlingCatcher? Can I use one with a Slingbox?
IR Extenders are used to extend the range of handheld remote controls. This article explains which Sling Media hardware can be used with them.
Can I use my Slingbox with Watch on Slingbox.com?
The Slingbox Setup Assistant and SlingPlayer features on slingbox.com are optimized to work with certain Slingbox models.
Can non-US customers use Watch on Slingbox.com?
Yes. While the sling.com videos are not available to folks outside the US, Watch on Slingbox.com is available.
Can you stream from a Slingbox without a Sling Account? Can you add a Slingbox manually?
Yes, you can stream to your iPhone or iPod touch even without a Sling Account. All you need to do is to add your Slingbox to SlingPlayer Mobile manually. You won't have all of the features available, but you can. Here's how.
Can you watch in Portrait mode in SlingPlayer Mobile for iPhone? Is there a setting someplace?
I'm used to watching videos on my old cell phone in a tiny area, in Portrait mode. Can you do that with SlingPlayer Mobile for iPhone? Sometimes I get sentimental about my old cell phone.
Ce que vous voyez à l'onglet Guide
Voici les principaux éléments de l'onglet Guide.
Changing Aspect Ratio (Video Zoom)
Broadcast video can be shown in differing screen formats, among them: standard television aspect ratio (4:3), Letterbox, Pillarbox, Windowbox, and Anamorphic. SlingPlayer can be adjusted to handle these various formats.
Changing Slingbox name or passwords with SlingPlayer (Mac OS)
With SlingPlayer for Mac OS, it's easy to change the name or password for your Slingbox. Here's how.
Changing Slingbox name or passwords with SlingPlayer (Windows)
With SlingPlayer 2.0 for Windows, as well as Watch on Slingbox.com, it's easy to change the name or password for your Slingbox. Here's how.
Channel changing takes a long time with Palm OS handhelds
Under some conditions, it can take some time to change channels while watching TV with your Palm OS handheld.
Channel lineups or channels missing or unavailable in SlingPlayer for Windows
Here's what to do if you discover that specific channels or entire channel lineups are missing when using SlingPlayer.
Check for new virtual remotes after updating your SlingPlayer software
After updating your software to the latest version, it's always good to reselect your virtual remote control for your A/V equipment, just to make sure you are using the latest and the greatest. Here's how!
Checking for Bell Mobile rPVR software updates
You can check for software updates within the Bell Mobile rPVR application.
Close other open applications when using SlingPlayer Mobile for Symbian UIQ
Is the video or audio kind of jittery on your Symbian UIQ phone running SlingPlayer Mobile?
Comment ajouter ou modifier des filtres
Les filtres représentent une façon efficace pour déterminer les émissions de télévision que vous désirez regarder.
Comment chercher des émissions de télévision
Utilisez la fonction Recherche pour déterminer ce que vous désirez regarder.
Comment regarder ou enregistrer des émissions
Vous pouvez regarder une émission (si elle est actuellement diffusée) ou l'enregistrer de cette façon.
Comment supprimer (désélectionner) des filtres
Vous pouvez supprimer les filtres dont vous n'avez plus besoin.
Compatibility of Watch on Slingbox.com and SlingPlayer with Windows versions and web browsers
Windows 7? Windows Vista? Windows XP? 32-bit? 64-bit? Keeping up with Windows can be challenging. This article tells you what's compatible.
Configuración de Safari en Mac OS X 10.6 (Snow Leopard) para que funcione con Slingbox.com
Es necesario configurar Safari en el modo de 32 bits para usar Watch on Slingbox.com (o Setup on Slingbox.com) en un Mac que funcione con Mac OS X 10.6 (Snow Leopard). He aquí cómo hacerlo.
Configurazione di Safari in Mac OS X 10.6 (Snow Leopard) per supportare la Slingbox.com
Per utilizzare Guarda su Slingbox.com, oppure Configura su Slingbox.com, su un Mac con Mac OS X 10.6 (Snow Leopard), Safari deve essere configurato in modalità a 32 bit. Ecco come.
Configureren van Safari in Mac OS X 10.6 (Snow Leopard) om te kunnen functioneren met Slingbox.com
Safari moet in 32-bitmodus worden gezet om Watch op Slingbox.com te kunnen gebruiken (or installatie op Slingbox.com) op een Mac met Mac OS X 10.6 (Snow Leopard). Hier leest u hoe u dit moet doen.
Configurez Safari sous Mac OS X 10.6 (Snow Leopard) pour qu'il fonctionne avec Slingbox
Safari doit être réglé en mode 32-bit pour utiliser la fonction Regarder sur Slingbox.com (ou Installer sur Slingbox.com) sur un Mac fonctionnant sous Mac OS X 10.6 (Snow Leopard). Voici comment procéder.
Configuring a Logitech Harmony remote for SlingCatcher
Got a Logitech Harmony remote control? Here's how you can set it up to work with your SlingCatcher.
Configuring Safari in Mac OS X 10.6 (Snow Leopard) to work with Slingbox.com
Safari needs to be set to 32-bit mode to use Watch on Slingbox.com (or Setup on Slingbox.com) on a Mac running Mac OS X 10.6 (Snow Leopard). Here's how to do it.
Connecting a video source to your Slingbox SOLO
Here's a guide to what types of audio and video sources you can hook up to your Slingbox SOLO... and how to do it.
Connecting my video sources to my Slingbox SOLO
A guide to what types of audio and video sources you can hook up to your Slingbox SOLO and how to do it.
Connecting to your network
Here are some helpful tips and tricks for hooking up your Slingbox to your home network.
Control mode
SlingPlayer is equipped with a feature called the Control Mode, which you can use to switch between channels faster.
Creating Favorites lists
It's easy to create Favorites lists within the SlingPlayer Guide.
Deleting Favorites lists
If you no longer want a Favorites list, you can delete it at any time.
Determining Slingbox Software version
Here's how to find out what version of Slingbox Software is installed inside your Slingbox.
Device screen goes white, switches off with no warning
What to do if you're watching your TV using SlingPlayer Mobile for BlackBerry and the screen goes white, followed by the device turning off.
Did you replace your handheld or get a new one? Want to know if you can transfer your registration?
SlingPlayer Mobile is available from different sources and different stores. Transferring or extending your SlingPlayer Mobile registration depends on where you bought it.
DISH TV Anywhere Trial Quick Start Guide
Download a PDF that provides detailed info on how to set your Slingbox up to the TV2 output of your DISH receiver and start watching TV from anywhere.
Does my Slingbox need special Slingbox Software to use Watch on Slingbox.com?
When using Watch on Slingbox.com, it's always best to use the latest Slingbox Software (also called "firmware").
Does SlingPlayer Mobile for iPhone support my Slingbox? I have a Slingbox Classic, Slingbox AV, or Slingbox TUNER.
SlingPlayer for iPhone may have problems working with the Slingbox Classic, Slingbox AV, or the Slingbox TUNER.
Does Watch on Slingbox.com give me the same video quality as SlingPlayer for Windows or Mac OS?
Watch on Slingbox.com uses the same SlingStream technology as the standalone versions of SlingPlayer.
Don't hear any sound? Can't adjust the sound? Here's what to check.
Sometimes when you hear no sound, using the volume slider on your iPhone or iPod touch may not help. Using the slider may also not help if the sound is too loud.
Downloads the Slingbox Classic Quick Setup Guide
Documentation to help you set up the Slingbox Classic.
Download the Slingbox PRO Quick Start Guide
This document includes installation help, product specifications and safety guidelines for the Slingbox PRO and the Slingbox HD Connect cable.
Download the Slingbox SOLO Quick Start Guide
This document includes installation help, product specifications and safety guidelines for the Slingbox SOLO.
Download the Slingbox SOLO User Guide
This document includes product specs and safety guidelines for the Slingbox SOLO sold in the US and Canada.
Download the SlingCatcher User Guide
Product specifications and safety guidelines for the SlingCatcher.
Editing a Favorites list
You can edit an existing Favorites list to add channels, delete them, or rename the Favorites list.
Entering Slingbox ID numbers with BlackBerry Pearl
You can use SlingPlayer Mobile for BlackBerry to add new Slingbox entries into the Slingbox Directory. However, if you're using a BlackBerry Pearl, you'll find that you can't enter your Slingbox ID because you can't get the letter "F" to enter. The Pearl's keyboard configuration prevents it.
File Playback and Conversion FAQ For SlingCatcher
This article explains what files and formats are playable by SlingCatcher’s "My Media" application. It also provides guidelines on how to create or convert files that will play on SlingCatcher.
Fit TV to Player
The Fit TV to Player feature helps you find the best viewing size for your computer.
Flickering or flashing of video on your BlackBerry smartphone
Sometimes you might see flickering or flashing of video on your BlackBerry smartphone for up to ten seconds after sending an IR function, such as sending a remote control command to your Slingbox.
Forgotten your password?
If you forget your password, the only solution is to reset your Slingbox. Here's how to do it.
Frame skip warning and other system performance messages in SlingPlayer 2.0 for Windows
Starting with version 2.0.2, SlingPlayer monitors your computer for performance and overall capability to run SlingPlayer smoothly and successfully, and displays messages if it finds a problem. The "frame skip" message is explained here.
Full screen navigation in SlingPlayer Mobile for BlackBerry (except for Pearl)
If you want to watch your video program in full screen mode, or if you prefer a clean screen devoid of clutter, you can hide the control Ribbons within SlingPlayer Mobile for BlackBerry.
Full Screen video may disappear in the SlingPlayer for Mac
Did your screen just turn black when you were trying to watch TV in Full Screen Mode?
Getting program info
The Bell Mobile rPVR Guide gives you program info at a glance.
Getting started with SlingPlayer
Using your Slingbox to watch your TV anywhere is easy with SlingPlayer software. Here's how.
Having problems in SlingPlayer Mobile for iPhone with remote control buttons?
When your Slingbox is connected to specific set-top boxes, some buttons from your remote control may not appear or may not not work properly in SlingPlayer Mobile for iPhone.
Help finding your video source in the Slingbox Setup Assistant
Can't find the video source you have hooked up to your Slingbox in the Slingbox Setup Assistant? Here's some help.
Help manually adding a Slingbox to SlingPlayer Mobile for BlackBerry when you don't have a Sling Account
You want to use SlingPlayer Mobile for BlackBerry to connect to your Slingbox, but SlingPlayer asks you to log in to a "Sling Account." What's that?
Help setting up Internet Viewing when you have multiple routers
Does your home network have more than one router? Here's a how-to for home networks with a little more complexity.
Help with error: Windows Media decoders
When using SlingPlayer for Windows, are you getting an error message telling you that your computer requires Windows Media decoders?
Help with Slingbox Communication Status alerts
The Communication Status alerts can indicate that your Slingbox is having troubles connecting to the Internet.
How can I tell which version of Windows Mobile my phone is running?
It's easy to tell which version of Windows Mobile your phone has installed.
How does the Slingbox work?
Curious about how the Slingbox works? Take a look here.
How do I get to Video Only Mode in SlingPlayer 2.0 for Windows?
Are you a fan of the Slingplayer Video Only Mode feature? Here's how to use it in SlingPlayer 2.0 for Windows.
How do I go to full screen on the iPad using SlingPlayer Mobile for iPhone or iPod touch?
SlingPlayer Mobile for iPhone and iPod touch works on the iPad in a special compatibility mode.
How do I install the Watch on Slingbox.com plug-in? How do I remove it?
Need to install or remove the Watch on Slingbox.com plug-in? Here's how.
How do I update the Slingbox Software (firmware) on my Slingbox?
It's easy to update the internal software that controls your Slingbox. The process is totally automatic.
How do I use my Apple TV™ with my Slingbox? How do I connect it?
Own an Apple TV? Do you want to use it with your Slingbox? Here's how!
How to add/edit filters
Filters are a powerful way to narrow down the TV programs that you want to watch.
How to add a Slingbox to your SlingPlayer Mobile for Symbian
Step-by-step instructions for adding your Slingbox to the Slingbox Directory on your SlingPlayer Mobile for Symbian.
How to buy SlingPlayer Mobile for Android and install it
Got an Android phone? Want to watch your TV anywhere? Get SlingPlayer Mobile for Android!
How to check for and install BlackBerry device software updates
What's device software and why does it matter which version I have? How do I check for updates?
How to check for SlingPlayer updates (desktop versions)
It's easy to tell if your version of SlingPlayer needs updating. Here's how.
How to configure your Slingbox with custom remote control .BIN files in SlingPlayer 2.0 for Windows
Step by step instructions for configuring your Slingbox to use a custom remote .BIN file that you have created with SlingPlayer 2.0 for Windows.
How to configure your Slingbox with custom remote control BIN files in SlingPlayer 1.0 for Mac OS
Step by step instructions for configuring your Slingbox to use a custom remote BIN file that you have created with SlingPlayer 1.0 for Mac OS.
How to create a Favorite in SlingPlayer Mobile for iPhone
While many people will probably edit their Favorites using SlingPlayer 2.0 for Windows, if you want to do it directly in SlingPlayer Mobile for iPhone, you can.
How to create a guest Slingbox password and Sling Account
Would you like to create an additional Sling account for your family members and/or friends? This article shows you how!
How to create an account on the Sling Media Partner Portal
Here are instructions for getting started with the Sling Media Partner Portal.
How to delete (deselect) filters
You can delete filters that you no longer need.
How to delete a Favorite in SlingPlayer Mobile for iPhone
Is a Favorite not a favorite anymore? Here's how to delete it.
How to find the local (LAN) IP address for your Slingbox
You may need to determine the local (LAN) IP address for your Slingbox for various reasons.
How to obtain a Slingbox's Line Up ID
Looking for your Slingbox's Line Up ID? And what the heck is a line up ID anyway? Here are some answers!
How to optimize streaming performance in SlingPlayer Mobile
Here's how to optimize streaming in SlingPlayer Mobile.
How to reorder Favorites in SlingPlayer Mobile for iPhone
Are your Favorites not in your favorite order? Here's how to move them around.
How to reset your Slingbox
How to zap your Slingbox back to its "out-of-the-box" settings. You have to do this if you have forgotten the Administrator password or if you get a new router.
How to reset your Slingbox and clear out all current settings
On rare occasions, you might not be able to solve a problem with your Slingbox. If so, you might consider resetting your Slingbox.
How to search for TV programs
Use Search to narrow down what you want to watch.
How to turn on and use Onscreen Navigation mode in SlingPlayer Mobile for BlackBerry
Onscreen Navigation mode allows you to quickly switch Ribbons. It also allows you to move around and select onscreen elements in SlingPlayer Mobile, such as programs in your program guide.
How to uninstall SlingPlayer 2.0 for Windows
In certain cases, you may need to uninstall SlingPlayer to help with troubleshooting. Here's how.
How to uninstall SlingPlayer for Mac
In some cases, you might want to uninstall SlingPlayer for Mac OS, and supporting files, to help with troubleshooting. Here's how.
How To Use the Slingbox Network Setup Assistant to Help Configure Your Router
Having trouble with the automatic remote viewing setup? If so, this setup assistant can help you manually configure your router to allow you to start watching your TV anywhere.
How to watch or record programs
Watch a program (if it's currently airing) or record it this way.
I'm getting a "SlingCatcher is unable to connect to your home network" error
Having problems connecting to your home network when you're setting up your SlingCatcher?
I can't connect to my Slingbox when I am at home
Did you hook up your Slingbox and install the software only to find that the SlingPlayer can't seem to find your Slingbox anywhere? See this article for details.
I can't seem to be able to create Favorites for one of my A/V devices
You can create Favorites as long as you're controlling a device that has channels to change.
I don't see the Program Guide. I only see Favorites with logos for European channels. What's going on?
SlingPlayer 2.0 for Windows and Watch on Slingbox.com have a built-in Program Guide. The guide only appears if the Slingbox is located in the United States or Canada.
I got a confusing error: "Operation could not be completed. (NSURLErrorDomain error -999.)" What should I do?
OK, this error message isn't exactly clear but don't worry, it's only a minor problem.
I got a new cable or satellite set top box and now I can't control my TV
If your cable or satellite provider has sent you a new set-top box, or if you've received a new set top box because you switched to a different TV provider, you must reconfigure your Slingbox to work with that new hardware.
I have Windows 2000, what version of SlingPlayer should I use?
SlingPlayer for Windows 2.0 does not support Windows 2000. You need to use the previous version, which is SlingPlayer 1.5.
I just got SlingPlayer Mobile for BlackBerry. How do I get a Sling Account?
A Sling Account helps you by keeping track of your Slingbox ID information, Favorites, and more. And getting one is easy and free. Here's how.
I lost my SlingPlayer Mobile key number. What do I do?
You can retrieve your product registration key for most versions of SlingPlayer Mobile.
I need help with SlingPlayer Mobile and my DishNetwork ViP922 SlingLoaded DVR
Need help with using SlingPlayer Mobile with the SlingLoaded™ features of your DishNetwork ViP®922?
Info about SlingPlayer Mobile for BlackBerry audio, video, and APN settings
SlingPlayer Mobile for BlackBerry has several settings that you can customize.
Info about SlingPlayer Mobile for BlackBerry Listen and Letterbox options
In Settings, you can personalize the way that SlingPlayer Mobile connects and shows you your audio/video programs.
Installing SlingPlayer Mobile for Symbian
Step-by-step instructions for installing SlingPlayer Mobile for Symbian on your Nokia N73.
Internet Viewing has stopped working and I am currently at home
If you are home and Internet Viewing has stopped working, it usually isn't too difficult to get you back up and running.
Internet Viewing has stopped working and I am not at home
You're away from home, and you want to watch that game your recorded last week on your TiVo. You open up your computer and try to connect to your Slingbox and ... nothing. It can't connect. What to do?
Internet Viewing not working after updating to SlingPlayer 2.0
If you configured your router manually for Internet Viewing of your Slingbox, then you may have trouble connecting after updating to SlingPlayer 2.0 for Windows.
Internet Viewing suddenly stopped working after working fine for years
If you have an older Slingbox, and it hasn't had its Slingbox Software updated in a few years, Internet Viewing may stop working until you update that Slingbox Software to a more recent version.
iPhone 3.0/3.0.1/3.1 Operating System and iPhone 3GS Compatibility
Interested in the new operating system? Or maybe you've seen an iPhone 3GS and can't do without it. Here's information on using them with SlingPlayer Mobile.
IR Blaster or Onscreen Remote Control Troubleshooting Basics
The IR Blaster connects to the Slingbox so it can control your A/V devices via the SlingPlayer software. But what if it's not quite working right? This article will help get you started!
Is the button for the remote control not working?
Here's what's probably going on.
Is there a way to use the iPhone 3.0 operating system's Parental Controls with SlingPlayer?
I have kids and I'd like to use Parental Controls to limit what they can watch. Is that possible?
I tapped the Remote button and all I saw was the Channel Up and Channel Down buttons. What's going on?
If your set-top box is connected to your Slingbox with a coaxial cable, sometimes only the Channel Up and Channel Down buttons appear when you tap the Remote button in SlingPlayer Mobile.
Items that you need to begin watching your TV with a Slingbox
Here's everything that you need to get started watching your TV from anywhere using a Slingbox.
I’m on O2 in the UK and can't connect to my Slingbox using my mobile phone
If you're BlackBerry is on O2, you might not be able to connect to your Slingbox.
Konfigurieren von Safari in Mac OS X 10.6 (Snow Leopard) für Slingbox.com
Safari muss auf den 32-Bit-Modus eingestellt sein, um auf einem Mac mit Mac OS X 10.6 (Snow Leopard) Watch on Slingbox.com (oder Setup on Slingbox.com) verwenden zu können. Gehen Sie dabei wie folgt vor.
L'onglet RVP - option Conflits
L'option Conflits vous permet de résoudre les conflits entre les horloges.
L'onglet RVP - option Enregistrements
L'option Enregistrements indique ce qui est enregistré sur votre RVP.
L'onglet RVP - option Enregistrements programmés
L'option Enregistrements programmés indique (et vous permet de sauter) les émissions dont l'enregistrement est programmé sur votre RVP.
L'onglet RVP - option Enregistrements sautés
L'option Enregistrements sautés indique les émissions dont l'enregistrement a été sauté par l'RVP.
L'onglet RVP - option Horloges
Utilisez l'option Horloges pour modifier les détails des enregistrements RVP à venir.
La TV su Slingbox.com con Mac OS X 10.6 (Snow Leopard)
Chi utilizza un Mac con Snow Leopard ha diverse opzioni per guardare la TV su Slingbox.com.
Launching SlingPlayer if you have more than one Slingbox
If you have more than one Slingbox, you can you can connect to any of them easily.
Launching SlingPlayer Mobile for Android: the basics
Here's how to get started when you just want to watch.
Legal notices
© 2009 Sling Media, Inc. All rights reserved. Patents pending. Slingbox, SlingPlayer, SlingPlayer Mobile, SlingStream, SlingRemote, Sling Accounts, SlingCatcher, SlingProjector, SlingSync, and SlingBar are trademarks of Sling Media, Inc.
Limites d'une horloge ou d'un enregistrement
Si votre RVP n'est pas raccordé à votre réseau domestique, le nombre d'enregistrements que vous pouvez programmer est limité.
Locating your Slingbox ID
The Slingbox ID is a unique number given to each Slingbox. SlingPlayer uses it to locate your Slingbox from the Internet when you're watching your TV away from home. If you need your Slingbox ID for any reason, here's how to find it.
Locking PC can sometimes put SlingPlayer in "Optimization" mode and prevent streaming
On rare occasions with some computers, locking the PC can put SlingPlayer into "Optimization" mode and prevent streaming.
Logging out of the Bell Mobile rPVR application
When you're done using the Bell Mobile rPVR application, you can log out.
Mac OS recommendations for Slingbox.com
Here are detailed Mac OS system recommendations for setting up your Slingbox and watching TV on Slingbox.com.
Menu button options in the Guide tab
Pressing the device Menu button while in the Guide tab offers some display options.
Met Mac OS X 10.6 uw (Snow Leopard) tv op Slingbox.com bekijken
Als u een Mac heeft waarop Snow Leopard actief is, heeft u een aantal mogelijkheden om tv op Slingbox.com te gaan kijken.
Minimum system requirements for SlingPlayer 2.0 for Windows
Here are the recommended minimum system requirements for SlingPlayer 2.0 for Windows.
More SlingLink and SlingLink TURBO troubleshooting
This article discusses some of the more common reasons why the SlingLink and SlingLink TURBO units may not work in some homes.
My Freeview TV or box says I need to retune my channels. What do I do? (UK only)
If your Freeview TV or set-top box says that you need to retune your channels, it's easy to do. Here's how.
My remote doesn't show up (or it's the wrong remote)
My remote doesn't show up (or it's the wrong remote). What should I do?
My Slingbox isn't configured yet, can I set it up with Watch on Slingbox.com?
Yes, you can use Watch on Slingbox.com to set up your Slingbox. This page has a helpful link you can use to jump right to it.
My Slingbox password doesn't seem to work. What do I do now?
If you forget your password, the only solution is to reset your Slingbox. Here's how.
My SlingPlayer for Mac window disappeared. How do I get it back?
Did your SlingPlayer for Mac window disappear?
My SlingPlayer Guide is off by a few hours
My SlingPlayer Guide is off by a few hours. What's up?
Need support for DISH SlingLinks or DISH Remote Access?
Here's what to do if you have questions about a SlingLink purchased from DISH Network, or DISH Remote Access in SlingPlayer for iPhone.
Normal window style unavailable when using SlingPlayer for Mac
Having difficulty with the window size in SlingPlayer for Mac desktop application on your new Core i5 or i7 MacBook Pro running Snow Leopard? This article should help you to resolve the issue.
Nothing happens when I try to set up my new Slingbox using SlingPlayer for Mac
When you connect to your Slingbox for the first time, the SlingPlayer needs to run the Slingbox Setup Assistant to configure your Slingbox and your home network. If that's not happening for you, take a look here.
Only a few of the remote control buttons appear when I tap the Remote button in SlingPlayer Mobile.
Don't see all of the buttons from your remote control? Try this first.
On the Slingbox Info page, what are Activation Date and Date Last Accessed?
The Slingbox Info Activation Date and Date Last Accessed fields reveal two important milestones about your Slingbox.
Optimizing the video stream automatically
SlingStream optimizes video as it is sent and received over the Internet. SlingStream optimization generally provides the best possible video experience for most viewers.
Optimizing the video stream automatically with a specific resolution
SlingStream optimizes video as it is sent and received over the Internet. SlingStream optimization generally provides the best possible video experience for most Slingers. But you can also have the best of both worlds: you can optimize the video stream automatically, but also specify a particular screen resolution.
Options de la touche Menu dans l'onglet Guide
Appuyez sur la touche Menu de votre apparareil lorsque vous vous trouvez dans l'onglet Guide pour avoir accès à des options.
Parking SlingPlayer windows
SlingPlayer lets you watch your TV in a variety of ways. If you're working while you're watching, you can shrink the SlingPlayer viewing window, as well as SlingRemote,™ into a small package and park them on either the left or the right side of your screen. This is called SlingBar mode.
Phone is stuck in "Authorizing" mode when purchasing SlingPlayer Mobile in the Android Market
In some cases, when buying SlingPlayer Mobile from the Android Market, your phone may get stuck on "Authorizing."
Privileges (permissions) error when installing SlingPlayer for Mac
If you get a "you do not have sufficient priveleges" error message when you try to install the SlingPlayer application, don't worry. It's easy to fix.
Quitter l'application RVP à distance de Bell Mobilité
Lorsque vous avez terminé l'utilisation de l'application RVP à distance de Bell Mobilité, vous pouvez fermer la session.
Regarder ou commander plus d'un récepteur
Si vous avez plus d'un récepteur de Bell Mobilité, voici comment vous pouvez passer de l'un à l'autre.
Regardez votre TV sur Slingbox.com avec Mac OS X 10.6 (Snow Leopard)
Si vous avez un Mac fonctionnant avec Snow Leopard, vous possédez des options vous permettant de regarder votre TV sur Slingbox.com.
Réglages de l'application RVP à distance de Bell Mobilité
Les réglages offrent des options de connexion.
Remote Viewing Picture Quality: Some common reasons for poor picture quality
Sometimes when remote viewing, the picture quality just isn't as good as you want it to be. What to do?
Renaming Favorites lists
You can rename a Favorites list any time you like.
Resetting the Watch on Slingbox.com plugins for Internet Explorer (ActiveX) and Firefox
If you're using Slingbox.com, and you've gotten an error message that you need to reset the ActiveX control (Microsoft Internet Explorer) or the Plugin (Firefox) that Watch on Slingbox.com uses, here's how to do it.
Resizing SlingPlayer
You can resize the SlingPlayer window to (almost) whatever size you like.
Resolutions in SlingPlayer 2.0 for Windows
SlingPlayer 2.0 for Windows can display images in four resolutions (VGA, HVGA, QVGA, and "Tiny"). Just below the TV image, an icon displays resolution you're currently watching. This article explains the differences between these resolutions.
Restoring your Slingbox to factory settings
Certain situations may require you to restore your Slingbox to its factory settings.
Setting up SlingPlayer Guide
Here's how to get up and running with SlingPlayer Guide, the electronic program guide in SlingPlayer 2.0 for Windows.
Setup Assistant within SlingPlayer for Windows displays a blank screen
When you launch the Setup Assistant in SlingPlayer for Windows, do you see a blank screen with three arrows? This article outlines a solution.
Set Up Video: Configuring your SlingCatcher
Learn how to configure your new SlingCatcher in this second part of the SlingCatcher Setup video.
Set Up Video: SlingCatcher Hook Up
The first part of the SlingCatcher Setup video where we see what comes in the box with the SlingCatcher and hook it up to our TV.
Show/Hide statistics
You can show or hide the bit rate information that's in the SlingPlayer window.
Show closed captioning in SlingPlayer 2.0 for Windows
SlingPlayer 2.0 for Windows can display closed captioning while you're watching your TV. Here's how.
Since installing Mac OS X 10.5 Leopard, SlingPlayer for Mac Help says I don't have Internet access!
The Help provided with SlingPlayer for Mac 1.0.4 doesn't work with Mac OS X 10.5 Leopard.
Slingbox audio issues: Basic troubleshooting
No audio coming from your Slingbox stream? Here are some basic troubleshooting steps to take.
Slingbox AV Quick Start Guide (US and Canada)
A PDF of the Quick Setup Guide for the Slingbox AV model that was sold in the US and Canada.
Slingbox AV Setup Tutorial
How do I set up this Slingbox AV, anyway? Here's a brief video tutorial!
Slingbox PRO-HD offers both analog and digital audio
If you've set up your Slingbox PRO-HD for component (red, blue, green) input, you also have the option of using either analog or digital audio.
Slingbox PRO-HD system requirements for HD and SD streaming
The Slingbox PRO-HD requires certain minimums of computer performance, as well as network capacity, for best HD and SD streaming. Here are the specifics.
Slingbox PRO-HD User Guide
Product specifications and safety guidelines for the Slingbox PRO-HD.
Slingbox Software update available message
If you're seeing a Slingbox Software update dialog box, it's because there's an update available for your Slingbox.
Slingbox Software upgrade gives "Invalid Firmware" error
In some cases, when trying to upgrade Slingbox Software, you get the error, Invalid Firmware. You may also notice that the browse-to path shows C:\fakepath\SlingboxCurrent.bin.
SlingCatcher: Basic Troubleshooting
Some of the most common symptoms and solutions for SlingCatcher troubles.
SlingLink Turbo 4-Port Quick Start Guide
If you need some help hooking up your SlingLink TURBO, download either the English or French version of the Quick Start Guide.
Sling Media Complimentary Support Offerings
Complimentary support for the Slingbox and SlingCatcher hardware provides telephone support for basic setup, installation, assembly, and connectivity. See the user guide included with your Slingbox or SlingCatcher for more information.
Sling Media Paid Support Offerings
Paid support for the Slingbox and SlingCatcher hardware provides telephone support for basic setup, installation, assembly, and connectivity outside of the standard complimentary support.
SlingPlayer 2.0 tells me there is a Slingbox Software Update available every time I connect to my Slingbox
If every time you connect to your Slingbox in SlingPlayer 2.0 for Windows you are prompted to download an update, you may have an incomplete download stuck in the SlingPlayer download queue.
SlingPlayer displays the incorrect onscreen remote control. How do I fix that?
The SlingPlayer onscreen remote control doesn't require batteries! But it does need a few set up steps to display properly.
SlingPlayer for Mac v1.0 User Guide
Download a PDF of the SlingPlayer for Mac User Guide.
SlingPlayer is telling me that I have a weak or no video signal but I have a good Internet connection.
If you see a message in SlingPlayer or the Slingbox Setup Assistant that says We're not detecting any video or Weak or no video signal it's not the end of the world. Here's what to do.
SlingPlayer listening features
SlingPlayer offers several listening features you can use, such as volume control, mute, and audio-only mode.
SlingPlayer Mobile for BlackBerry: General stability and performance (Possible but uncommon issues)
If you're having issues with general stability and performance with SlingPlayer Mobile for BlackBerry, this information might help.
SlingPlayer Mobile for BlackBerry appears to be stuck in "Optimizing" mode
On very rare occasions, SlingPlayer Mobile for BlackBerry can appear to be stuck in "Optimizing" mode while it's trying to connect to your Slingbox. What should I do?
SlingPlayer Mobile for BlackBerry conflicts with media player (Player Error)
Occasionally, the BlackBerry media player can conflict with SlingPlayer Mobile for BlackBerry. This can happen when audio is playing in the background from the BlackBerry media player.
SlingPlayer Mobile for BlackBerry - Helpful key tricks
Once you get SlingPlayer Mobile up and running, you may want to know about shortcuts so that you can move around the application more quickly.
SlingPlayer Mobile for BlackBerry - Quick Start Guide
Just getting started with SlingPlayer Mobile for BlackBerry? Here's a good introduction. This is the same "Quick Start Guide" that you see when you first launch SlingPlayer Mobile for BlackBerry on your phone.
SlingPlayer Mobile for BlackBerry switches display modes when I give an IR command
Sometimes SlingPlayer Mobile for BlackBerry may switch out of the video mode that you've chosen when you send a remote control command.
SlingPlayer Mobile for iPhone seems like it can't turn some set-top boxes on or off
In some cases, it may appear that SlingPlayer Mobile for iPhone can't turn your set-top box on or off.
SlingPlayer Mobile for the iPhone/iPod touch doesn't support line-out to an external display
SlingPlayer Mobile for the iPhone/iPod touch is a great way to watch your TV anywhere.
SlingPlayer Mobile may not be able to connect to a local Slingbox via Wi-Fi
With some routers, SlingPlayer Mobile may not be able to connect to a "local" Slingbox (that is, within your home network) via Wi-Fi. Here's what you can do.
SlingPlayer Mobile says "Audio Device is in use." What's going on?
If you get a phone call while you're streaming, and then decline that call, you'll get disconnected from your Slingbox. You'll also get an error message that says, "Audio Device is in use."
SlingPlayer Options: Connection
Do you need to use a proxy server with SlingPlayer for Windows? Here's how you do that.
SlingPlayer Options: Encoding
The SlingPlayer Encoding options tab let advanced users fine-tune the streaming process ... although for most users by far, the automatic mode is best.
SlingPlayer Options: Preferences
Within SlingPlayer Options, the Preferences tab gives you access to some general settings you can change.
SlingPlayer Options: Video
You can use the SlingPlayer 2.0 for Windows Video options tab to enable features that take advantage of the advanced video capability on your computer.
SlingPlayer says "Invalid Slingbox ID" when I try to upgrade the Slingbox Software on my Slingbox Classic
If the Slingbox Software on your original ("Classic") Slingbox is very old, attempts to update it may cause an Invalid Slingbox ID error.
Solving general problems with Internet Viewing - look here first
Having trouble with Internet Viewing? Let's see what we can do to help.
Solving problems with Internet Viewing when using SlingCatcher or SlingPlayer Mobile
If you can connect to your Slingbox with SlingPlayer for Windows or Mac OS, but not with SlingPlayer Mobile or SlingCatcher, here's something to try.
Some help fixing problems when your SlingCatcher screen is black
Usually this is because your SlingCatcher is set to a resolution that your TV doesn't support. Here's some help.
Some Internet security and personal firewall software may interfere with your Slingbox, SlingPlayer or Setup Assistant
Internet security and firewall software products, such as those made by Norton, McAfee or ZoneAlarm, are designed to keep your home network safe from viruses or damaging attacks. As a side effect, some Internet security software might designate the Slingbox as a 'hostile' device on your network. They may also block SlingPlayer or Setup Assistant.
Starting up SlingPlayer 2.0 for Windows
Starting up SlingPlayer 2.0 for Windows to watch your TV anywhere is easy.
Swipes and gestures don't seem to work since I upgraded to version 1.1
It may seem like you can't use swipes or gestures anymore to change channels or to move between Favorites. Yes, you can--here's how.
Switching between audio/video sources
If you've hooked up more than one audio and/or video source to your Slingbox, it's easy to switch between them.
System requirements for setting up your Slingbox and watching TV on the Web (Mac OS)
You can easily use modern Mac systems to use Watch on Slingbox.com with your Slingbox PRO-HD, Slingbox SOLO, and Slingbox PRO.
Tap the Android Menu button (while disconnected) for global SlingPlayer options
When you're disconnected from your Slingbox, the SlingPlayer Settings button offers global SlingPlayer Mobile options.
Tap the Android Menu key (while connected) for Slingbox options
Tapping the Android Menu key while you're watching TV displays various Slingbox options.
Tap the display to control your A/V device
When you're watching TV and you tap the display, you get the controls for your A/V device ... very similar to its actual remote control.
Technical specs for SlingCatcher, SlingProjector, and SlingSync/My Media
Technical specifications and system requirements for the SlingCatcher, SlingProjector, and SlingSync/My Media software and hardware products.
Tell us about your router
If you had trouble setting up your router with your Slingbox, please let us know!
The Internet Viewing experience
Some background about Slingbox Internet Viewing: using your Slingbox to watch your TV anywhere.
The master volume setting in SlingPlayer Setup assistant might not always change digital audio
In some cases, the Master volume setting within the SlingPlayer Setup Assistant won't have any effect on actual audio output... even though you can adjust the slider control.
The Network light on my Slingbox is blinking. What does this mean?
Do the lights on the front of your Slingbox keep blinking? If so, that usually means there is a problem. Below are a few tips and tricks to help you get back up and running.
The Network light on your Slingbox is off
When you power up your Slingbox, does the Network light on the front blink for 30 seconds, then turn off? If so, here are a few tips and tricks to help get you watching TV anywhere!
The PVR tab - Conflicts option
The Conflicts option lets you fix recordings with conflicting airtimes.
The PVR tab - Recordings option
The Recordings option displays what's been recorded on your PVR.
The PVR tab - Scheduled option
The Scheduled option displays (and lets you skip) programs your PVR is set to record.
The PVR tab - Skipped option
The Skipped option displays programs the DVR skipped instead of recording.
The PVR tab - Timers option
Use the Timers option to edit details of upcoming PVR recordings.
The Slingbox Answers Forum has replaced Slingcommunity.com
The Slingbox Answers Forum is a new technical support discussion forum created for Slingbox customers. It is replacing Slingcommunity.com as the place on the web to go to ask for help with your Slingbox. With this change, we'll be able to offer you a better one-stop shop for the info you need.
Troubleshooting choppy video in SlingPlayer 2.0 for Windows
If you upgraded to SlingPlayer 2.0 for Windows and are having performance issues with video or audio playback, here are some things to take a look at.
Troubleshooting choppy video in Watch on Slingbox.com
If you're using Watch on Slingbox.com and are having performance issues with video or audio playback, here are some things to take a look at.
Troubleshooting Slingbox networking problems when you are using a wireless bridge
Setting up a wireless bridge can be tricky, Slingbox or not. Here's some help!
Troubleshooting SlingPlayer plug-in installation problems on Slingbox.com
Here are some tips if you're having problems installing the SlingPlayer plug-in on Slingbox.com.
Troubleshooting video quality problems while streaming HD content in SlingPlayer 2.0
If you're streaming high-definition (HD) content in SlingPlayer 2.0 for Windows, and the quality of the video isn't what you'd like, here are a few things you can check.
Typing your password in Slingbox Setup Assistant
The Slingbox Setup Assistant does things a little differently when you type your password!
Using a static (fixed) IP address with your Slingbox (SlingPlayer 2.0 for Windows)
Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use SlingPlayer 2.0 for Windows to give your Slingbox a specific IP address, you can do that too.
Using a static (fixed) IP address with your Slingbox (SlingPlayer for Mac OS)
Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use SlingPlayer for Mac OS to give your Slingbox a specific IP address, you can do that too.
Using a static (fixed) IP address with your Slingbox (Watch on Slingbox.com for Windows)
Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use Watch on Slingbox.com to give your Slingbox a specific IP address, you can do that too, providing you are using a Windows PC.
Using multiple Slingbox audio/video inputs
You can connect additional devices to the Slingboxes listed below. With these models, you switch between sources in SlingPlayer.
Using Search features
The Search function offers several useful features.
Using SlingPlayer Mobile for iPhone on your iPad
Here's some info about using SlingPlayer Mobile for iPhone/iPod touch on your iPad.
Using SlingRemote
SlingPlayer includes SlingRemote, an on-screen remote control that's a picture-perfect image of the real remote control that you hold in your hand.
Using the Slingbox Directory
The Slingbox Directory is a list of Slingboxes that are available on your network. Here's a summary of how it works.
Using the SlingPlayer Guide
With the SlingPlayer Guide, you'll always know what's on ... now, and in the future.
Utilisation des fonctions Recherche
L'option Recherche offre de nombreuses fonctions utiles.
Vérification des mises à jour de l'application RVP à distance de Bell Mobilité
Vous pouvez vérifier les mises à jour de l'application RVP à distance de Bell Mobilité à même l'application.
Ver la televisión en Slingbox.com con Mac OS X 10.6 (Snow Leopard)
Si tiene un Mac que funciona con Snow Leopard, dispone de varias opciones para ver la televisión en Slingbox.com.
Viewing your Slingbox over the Internet
With remote viewing, you can watch your Slingbox from any place that you can access a high-speed Internet connection.
Wait until you're home before updating Slingbox Software
If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, the best advice is: wait.
Want a better picture or sound? Here's how to optimize streaming on your iPhone or iPod touch.
Making some minor adjustments can help you get the very best video and audio.
Want a better picture or sound? Here's how to optimize streaming on your Windows Mobile device.
Making some minor adjustments can help you get the very best video and audio.
Want to add a new Slingbox to your Sling Account?
Here's how. It's quick and easy.
Want to change some information in your Sling Account? Here's all you need to do.
Yes, you can change your contact information, your email address and your marketing preferences in just a few quick steps.
Watching/controlling more than one receiver
If you have more than one Bell Mobile receiver, here's how you switch between them.
Watching your TV on Slingbox.com with Mac OS X 10.6 (Snow Leopard)
If you have a Mac running Snow Leopard, you have a few options for watching your TV on Slingbox.com.
Watch on Slingbox.com for Mac repeatedly asks for Slingbox password
When connecting to your Slingbox using Watch on Slingbox.com, you may be repeatedly asked for the Slingbox password.
Watch on Slingbox.com plays audio but no video
Some suggestions if Watch on Slingbox.com plays audio, but doesn't show any video.
Watch on Slingbox.com says "Unable to connect" and/or won't work at my office
This can be caused by a firewall or proxy arrangement that's in use on your network.
Watch on Slingbox.com shows a blank program guide when viewing remotely
When using Watch on Slingbox.com, the onscreen program guide may work fine when you're at home. But when you're away from home, the guide might appear "blank," with just a black screen.
What's an Ethernet bridge?
Want to know what a bridge is?
What's a network?
Let's talk about networks. You might be asking yourself, "How do I know if I have a network in my home?" Good question!
What's an i-Frame? What's an i-Frame interval?
i-Frames and i-Frame intervals are used to compress video so that it can be sent over the Internet.
What's a router?
It's a question you shouldn't feel embarrassed to ask! Many folks with home networks aren't sure, either.
What's a Slingbox ID? (Also known as "Finder ID" or "Slingbox Finder ID")
Here's what the Slingbox ID is, and how you can find yours.
What's in the Slingbox PRO-HD box?
Here is a list of everything that is included with your Slingbox PRO-HD.
What's in the SlingCatcher December 2008 Software Update?
The SlingCatcher December 2008 Software update includes a number of improvements for SlingCatcher, My Media, and SlingProjector.
What's in your Device Directory?
The Device Directory shows the Slingboxes and DISH receivers that you can connect to. Once you're logged in to SlingPlayer Mobile, you can access your Slingbox or DISH receiver from it.
What's my Sling Account for?
Sling Accounts are an easy way to have your Slingbox info travel with you.
What's new in SlingPlayer 2.0.3 for Windows?
SlingPlayer 2.0.3 for Windows offers several improvements to make your Slingbox viewing experience as good as it can be. Here are some of the changes.
What's New in the SlingPlayer Mobile for iPhone Software Update of February, 2010
The SlingPlayer Mobile for iPhone Software Update that was released in February, 2010, enabling streaming from your Slingbox to your iPhone over 3G!
What's Port Forwarding/Port Mapping?
How do we connect to our network when we're out and about and we want to watch our shows or catch today's news highlights? A simple technique called Port Forwarding.
What's the minimum Internet connection needed for Watch on Slingbox.com?
For best viewing, you'll need a broadband connection that has a minimum download speed of 768 KB/sec, such as a DSL or broadband cable connection.
What are timer/recording limits?
If your PVR isn't connected to your home network, there’s a limit on how many recordings you can set.
What browsers and systems are supported by Watch on Slingbox.com?
You can use Watch on Slingbox.com on both Windows and Intel-based Mac OS systems.
What does "Set Up Complete" mean?
When your Slingbox is listed on the front page of Slingbox support, the "Set Up Complete" item indicates whether or not you completed setting up your Slingbox successfully.
What does tapping the Settings button in SlingPlayer Mobile do?
The Settings button in SlingPlayer Mobile is the one that looks like gears. Tap it to change basic viewing settings.
What does the "Internet Viewing Status Warning" mean?
When your Slingbox is listed on the front page of Slingbox support, if you see an "Internet Viewing Status" warning you will not be able to connect to your Slingbox from a SlingCatcher or some versions of SlingPlayer Mobile.
What does the Options button do?
The Options button is the one that looks like a wrench.
What does Video Bit Rate mean?
"Bit rate" is a common measure of the quantity of data, transmitted from one place to another, per a unit of time, usually one second. (Data are measured in "bits.")
What do I need to use Watch on Slingbox.com?
To use Watch on Slingbox.com, you need a few simple things.
What do the buttons on the main screen do?
The main screen is the first screen you see when you launch SlingPlayer for iPhone.
What features does Watch on Slingbox.com have?
What is Watch on Slingbox.com? What features does it have?
What happens when two viewers try to watch the same Slingbox
Only one viewer at a time can watch a particular Slingbox. If you know the Administrator Password for that Slingbox, you can disconnect another viewer ... but it's not a nice thing to do!
What is a port?
A port is a way that your router can direct Internet traffic to a particular device within your home network.
What is Control Mode and how do I use it?
In SlingPlayer, Control Mode can be helpful in some situations where you need closer control of your audio/video device (such as a DVR or DVD player).
What is Slingbox Software (firmware)?
So what is Slingbox Software, or "firmware," anyway?
What is the difference between a public and private IP address?
Public and private IP (Internet Protocol) addresses ... sometimes called "external" and "internal" IP addresses ... both exist for the same reason: to provide unique identification to every device on a network.
What is Watch on Slingbox.com?
Watch on Slingbox.com is how you can use your internet browser to connect to your Slingbox and watch your TV anywhere.
What to do if your Slingbox connection drops
It's possible that under some circumstances, your computer's connection to your Slingbox could drop, most likely because of a momentary network glitch. Fortunately, this is not likely to happen.
What you see on the Guide tab
Here are the key parts of the Guide tab's display.
When I change channels on my Slingbox, they also change at home. Why?
When I'm watching my TV with my Slingbox, and I change channels, they also change at home. Why does that happen? Is there a solution?
When I connect my set-top box to my TV with HDMI connections, I can't stream video at all using any version of SlingPlayer. Why?
If you have video equipment that connects to your TV using an HDMI cable and then try to stream, you may get extremely poor or no video in SlingPlayer for Windows or Mac OS, or using Watch on Slingbox.com. Here's the reason and a way to fix it.
When I use Watch on Slingbox.com, why don't I see a picture?
Suggested tips if you don't see a picture when using Watch on Slingbox.com.
When you try to stream, you see giant black bars on the left and right. The aspect ratio is all wrong. What's going on?
When this problem occurs, the video look may look squished. People are tall and skinny and the image may look compressed.
Where are my Favorites? I'm watching my Slingbox using Watch on Slingbox.com
Watch on Slingbox.com does not currently support a Favorites feature.
Where can I find the Slingbox ID for my Slingbox?
Setting up SlingPlayer on a remote computer and can't figure out how to connect to your Slingbox? What you need is the Slingbox ID of that Slingbox.
Where things are in SlingPlayer
The SlingPlayer window contains everything you need to watch your TV anywhere.
Where things are when using Watch on Slingbox.com
Need a guided tour of Watch on Slingbox.com? Look no further.
Which Slingboxes are currently supported in the U.S. and Canada?
Televisions aren't what they used to be. They've evolved. They now support technical standards such as high-definition video, wide screens, digital broadcasting tuners, and a variety of other advanced technologies. To keep up with these changes, the Slingbox and SlingPlayer software have evolved over the years, as well.
Which Slingboxes are currently supported outside of North America?
Televisions aren't what they used to be. They've evolved. They now support technical standards such as high-definition video, wide screens, digital broadcasting tuners, and a variety of other advanced technologies. To keep up with these changes, the Slingbox and SlingPlayer software have evolved over the years, as well.
Which SlingPlayers work with my Slingbox?
There are some new versions of the SlingPlayer that don't work well with older Slingbox models. Use the table below to determine which versions of the player will work with your Slingbox.
Why can't I adjust picture/audio settings with my Slingbox PRO-HD?
Are you not able to adjust the picture (brightness, contrast, or saturation) or audio settings for your Slingbox PRO-HD (using the Slingbox Setup Assistant)?
Why can't I adjust picture/audio settings with my Slingbox PRO-HD?
Have you tried, but been unable to adjust the picture (brightness, contrast, or saturation) or audio settings for your Slingbox PRO-HD (using the Slingbox Setup Assistant)?
Why can't I change Video SlingPlayer Preferences in SlingPlayer for Mac?
Sometimes, Preferences aren't available in SlingPlayer for Mac.
Why doesn't the video fill the screen while maintaining the correct proportions?
Standard TV has a 4:3 aspect ratio. Wide screen TV has a 16:9 ratio. The iPhone screen has a 3:2 ratio. Confused by all of this techno talk? Here are some simple diagrams that show you what's going on.
Why does SlingPlayer Mobile for BlackBerry make me log in twice?
It may seem like SlingPlayer Mobile for BlackBerry asks you twice for login info. Actually, the two logins are for different things.
Why do I need passwords for my Slingbox?
Your Slingbox needs at least an administrator password to make sure that you are the only one who watches your TV remotely ... and that you're the only one who changes the settings on your Slingbox.
Will Watch on Slingbox.com work for customers based outside the US?
Yes. While Sling.com videos aren't available to folks outside the United States, Watch on Slingbox.com is available.
Windows System Recommendations for Slingbox.com
Here are detailed Windows system recommendations for setting up your Slingbox and watching TV on Slingbox.com.
Yes, you can change the password for your Sling Account
Changing your Sling Account password is simple. There are just a few simple steps.
You're connected to your Slingbox but you don't see the Favorites button.
You don't need to be a detective to find the Favorites button. Here's how to track it down.
Your Slingbox works fine until you turn on your TV. Then suddenly, there's no video in SlingPlayer.
You've got your Slingbox hooked up to your set-top box and everything else is connected. All is well until you turn on your TV and SlingPlayer then stops showing video for no apparent reason.
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