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About Favorites lists
The SlingPlayer Favorites feature lets you collect the channels you watch most into easy-to-use lists. It's available in the SlingPlayer Guide.
About the PVR tab
The PVR tab tells you what's on your personal video recorder (PVR).
Adding an Internet Slingbox to your Slingbox Directory
Before you can add a Slingbox to your Slingbox Directory, you must sign into your Sling Account ... and then add the new Slingbox to your Slingbox Directory. But even when you're located remotely, you can add a Slingbox to your Slingbox Directory.
Adding another audio/video source
If there are available input ports on the back of your Slingbox, you can connect additional audio/video sources. SlingPlayer gives you the option of switching between input sources while you're watching your TV.
Adding a Slingbox using a domain name/router IP address
If you’re an advanced user, and you want to add a Slingbox to your Slingbox Directory -- but you don't have the Slingbox ID -- you can add a Slingbox to the Slingbox Directory by using the the IP address of your router (or your domain name).
Cable and Connector Glossary
Confused by all of the ports and cables on the back of your TV, Slingbox, or SlingCatcher? Here's an illustrated glossary.
Canadian Slingbox users and the SlingPlayer Guide
Version 2.0.1 of SlingPlayer for Windows introduces a new feature to Canadian users: the Slingbox Guide, an electronic program guide that tells you at a glance what's on, lets you change channels directly by double-clicking your choice in the guide, and offers a Favorites feature, so you can store the channels you watch the most.
Changing Aspect Ratio (Video Zoom)
Broadcast video can be shown in differing screen formats, among them: standard television aspect ratio (4:3), Letterbox, Pillarbox, Windowbox, and Anamorphic. SlingPlayer can be adjusted to handle these various formats.
Controlling your Slingbox
When you're watching TV and you tap the display, you get the controls for your A/V device ... very similar to its actual remote control.
Control mode
SlingPlayer is equipped with a feature called the Control Mode, which you can use to switch between channels faster.
C Spire Streaming Issue
If you are using an iPhone 4S from the C Spire mobile provider, you may be unable to stream video for more than 30 minutes.
Editing a Favorites list
You can edit an existing Favorites list to add channels, delete them, or rename the Favorites list.
Entering Slingbox ID numbers with BlackBerry Pearl
You can use SlingPlayer Mobile for BlackBerry to add new Slingbox entries to the Slingbox Directory. However, if you're using a BlackBerry Pearl, you'll find that you can't enter your Slingbox ID because you can't get the letter "F" to enter. The Pearl's keyboard configuration prevents it.
Firefox crashes after upgrading to version 5
If you're trying to connect to your Slingbox with Watch on Slingbox.com and/or Setup on Slingbox.com, and you're experiencing crashing after upgrading to Firefox 5, take a look here.
Fit TV to Player
The Fit TV to Player feature helps you find the best viewing size for your computer.
Legal notices
© 2009 Sling Media, Inc. All rights reserved. Patents pending. Slingbox, SlingPlayer, SlingPlayer Mobile, SlingStream, SlingRemote, Sling Accounts, SlingCatcher, SlingProjector, SlingSync, and SlingBar are trademarks of Sling Media, Inc.
Locating your Slingbox ID
The Slingbox ID is a unique number given to each Slingbox. SlingPlayer uses it to locate your Slingbox from the Internet when you're watching your TV away from home. If you need your Slingbox ID for any reason, here's how to find it.
No on-screen menus when connected to Motorola set-top boxes
With certain Motorola set-top boxes, especially the Motorola DCT series, you may not see any on-screen graphics (channel numbers, program guide, DVR menus, etc.) when your Slingbox is connected to the set-top box's composite or S-video inputs.
Optimizing the video stream automatically
SlingStream optimizes video as it is sent and received over the Internet. SlingStream optimization generally provides the best possible video experience for most viewers.
Optimizing the video stream automatically with a specific resolution
SlingStream optimizes video as it is sent and received over the Internet. SlingStream optimization generally provides the best possible video experience for most Slingers. But you can also have the best of both worlds: you can optimize the video stream automatically, but also specify a particular screen resolution.
Parking SlingPlayer windows
SlingPlayer lets you watch your TV in a variety of ways. If you're working while you're watching, you can shrink the SlingPlayer viewing window, as well as SlingRemote,™ into a small package and park them on either the left or the right side of your screen. This is called SlingBar mode.
Resolutions in SlingPlayer 2.0 for Windows
SlingPlayer 2.0 for Windows can display images in four resolutions (VGA, HVGA, QVGA, and "Tiny"). Just below the TV image, an icon displays resolution you're currently watching. This article explains the differences between these resolutions.
Setting up SlingPlayer Guide
Here's how to get up and running with SlingPlayer Guide, the electronic program guide in SlingPlayer 2.0 for Windows.
Set-top box gets "stuck" on an unsubscribed channel
If you're using a device (such as a TiVo) to control a set-top box, like a DISH box, sometimes the set-top box gets "stuck" on a channel that you don't subscribe to. Here's an arrangement you can use to get un-stuck when you're away from home.
Show/Hide statistics
You can show or hide the bit rate information that's in the SlingPlayer window.
Sling Media Complimentary Support Offerings
Complimentary support for the Slingbox and SlingCatcher hardware provides telephone support for basic setup, installation, assembly, and connectivity. See the user guide included with your Slingbox or SlingCatcher for more information.
Sling Media Paid Support Offerings
If you are outside your free support period for your Sling Media product and would like to get some help from our support team, we have a few paid options available.
SlingPlayer for Connected Devices FAQ
Here's a list of the most commonly asked questions regarding SlingPlayer for Connected Devices. SlingPlayer for Logitech Revue and Boxee Box are available now, with more devices launching soon!
SlingPlayer Options: Encoding
The SlingPlayer Encoding options tab let advanced users fine-tune the streaming process ... although for most users by far, the automatic mode is best.
SlingPlayer options: Video
You can use the SlingPlayer 2.0 for Windows Video options tab to enable features that take advantage of the advanced video capability on your computer.
Switching between Slingbox ID and IP address in SlingPlayer 2.0.2 for Windows
When your computer locates and connects to your Slingbox, it can use two different methods - the Slingbox ID or your router's WAN IP address. If you know what you're doing, you can switch these methods. However, the way to switch has changed starting with SlingPlayer 2.0.2 for Windows. This is an advanced topic.
The Network light on your Slingbox is off
When you power up your Slingbox, does the Network light on the front blink for 30 seconds, then turn off? If so, here are a few tips and tricks to help get you watching TV anywhere!
The Slingbox Answers Forum has replaced Slingcommunity.com
The Slingbox Answers Forum is a new technical support discussion forum created for Slingbox customers. It is replacing Slingcommunity.com as the place on the web to go to ask for help with your Slingbox. With this change, we'll be able to offer you a better one-stop shop for the info you need.
Using SlingRemote
SlingPlayer includes SlingRemote, an on-screen remote control that's a picture-perfect image of the real remote control that you hold in your hand.
Using the Slingbox Directory
The Slingbox Directory is a list of Slingbox devices that are available on your network. Here's a summary of how it works.
Using your Guide and Favorites
(US and Canada only) Here is some great information of how to utilize your Guide and manage your Favorites on your SlingPlayer for Android Tablets.
Viewing and Controlling your Slingbox
Using SlingPlayer for Android Tablets is very similar to using Watch on Slingbox.com! This page describes some of the new remote control features available.
Watching HD-only content with your Slingbox SOLO, PRO, or PRO-HD
You can watch your HD-only content anywhere with a Slingbox SOLO, or a Slingbox PRO with the Sling Media HD Connect product. Just be aware that SOLO and PRO models stream via a high-quality standard-definition stream, not in a high-definition stream. The Slingbox PRO-HD can stream in high-definition on your home network and in high-quality over the Internet.
What's a network?
Let's talk about networks. You might be asking yourself, "How do I know if I have a network in my home?" Good question!
What's a router?
It's a question you shouldn't feel embarrassed to ask! Many folks with home networks aren't sure, either.
What's in your Device Directory?
The Device Directory shows the Slingbox devices and DISH Network receivers that you can connect to. Once you're logged in to your Sling Account, you can access your Slingbox or DISH Network receiver from it.
What's port forwarding/port mapping?
How does SlingPlayer connect with your Slingbox when you're out and about and you want to watch your TV? It uses a technique called port forwarding.
What does "Set Up Complete" mean?
The front page of the Slingbox Support site lists useful data about your Slingbox. (Log in to your Sling Account if you don't see it.) The Set Up Complete item indicates whether or not you have successfully completed setting up your Slingbox.
What does the DVR button do in SlingPlayer?
SlingPlayer on your mobile device offers the same level of functionality that your remote at home does. If you're having trouble finding the right menu button for your DVR, read on for details!
What does Video Bit Rate mean?
"Bit rate" is a common measure of the quantity of data, transmitted from one place to another, per a unit of time, usually one second. (Data are measured in "bits.")
What is a port?
A port is a way that your router can direct Internet traffic to a particular device within your home network.
What to do if your Slingbox connection drops
It's possible that under some circumstances, your computer's connection to your Slingbox could drop. The good news is that this is not likely to happen ... and the solution is often simply connecting again.
Why are Sling Media products still the best solution?
There are many options for streaming TV over the Internet on the ever-changing media frontier. How do you decide which option is right for you? We'll try to help you understand what the popular options are and what they offer.
Why does Sling Media Charge for Technical Support?
Like many companies, we provide 90 days of free tech support with every product we sell. After that time, you have to pay a small fee, and that can be irritating to some. We want you to have the best possible experience with your Sling Media product, so why do we charge for support?
Why do I need passwords for my Slingbox?
Your Slingbox needs at least an administrator password to make sure that you are the only one who watches your TV remotely ... and that you're the only one who changes the settings on your Slingbox.
Working with viewing formats
Videos and movies are created and shown in differing screen formats, such as wide screen, letterbox, pillarbox, and others. You can adjust SlingPlayer to display the format that suits your needs best.
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