Sling Media Support - Slingbox 120

What do you need help with?

General Information

A non-technical explanation of Port Forwarding or Port Mapping
This article explains Port Forwarding or Port Mapping in simple language.

Cable and Connector Glossary
Confused by all of the ports and cables on the back of your TV, Slingbox, or SlingCatcher? Here's an illustrated glossary.

How to get the latest Slingbox firmware (internal software) for your Slingbox
Does your Slingbox have the latest firmware, the internal software that makes it work? It may not. Here's how to make sure that your Slingbox is up to date.

How to reset your Slingbox to factory settings
How to zap your Slingbox back to its "out-of-the-box" settings. You may have to do this if you have forgotten the Administrator password, or if you get a new network router.

US/CAN: Which Power Supply Unit came with my Slingbox?
Not sure which PSU your Slingbox should have? Here are some pictures of all of our current power supplies.

Which versions of SlingPlayer are supported by the Slingbox 120?
Got a Slingbox 120? Want to know which versions of SlingPlayer you can use with it? Read on!

Troubleshooting

A slow Internet connection at home can affect picture quality when using Internet Viewing
You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

Internet Viewing has stopped working and I am not at home
You're away from home, and you want to watch that game your recorded last week on your TiVo. You open up your computer and try to connect to your Slingbox and ... nothing. It can't connect. What to do?

IR Blaster or Onscreen Remote Control Troubleshooting Basics
The IR Blaster connects to the Slingbox so it can control your A/V devices via the SlingPlayer software. But what if it's not working quite right? This article will help get you started!

Slingbox Answers Forum

Ask for help with your Slingbox 120 in the Slingbox Answers Forum
If you can't find an answer to your question on the support site, get help from other Slingbox owners in the Slingbox 120 section of the Slingbox Answers Forum.