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Slingbox 350

Slingbox 350 Support

Get help for your Slingbox 350!

Latest Videos

About the lights on your Slingbox 350

Why are all these lights flashing on my Slingbox 350? What does it all mean? Watch this to find out.

Popular Slingbox 350 Articles

Slingbox 350 Quick Start Guide

Need to access the QSG online? Just click the image below.

How to give a guest user access to your Slingbox 350 or Slingbox 500

Would you like to give your family members or friends access to your Slingbox 350 or 500? This article shows you how!

Troubleshooting an offline Slingbox

If you receive a message indicating that your Slingbox is not remotely accessible, the issue is not with the computer where you're trying to watch. This issue is most likely with your Slingbox or your router at home. Here are some troubleshooting tips to try.

What if the automatic router setup doesn't work?

With the Slingbox 350 and 500, we've simplified Internet Viewing setup. But if you have problems connecting to your Slingbox outside of your home, here are some things to try.

How to get the network details for your Slingbox 350 or 500

If you want to find out the IP address or network port that your Slingbox 350 or 500 is using, here's how to do it.

All Current Slingbox 350 Articles

Login options for Watch on Slingbox.com

Have questions about the login (On Login) options for Watch on Slingbox.com? We have answers!

What video input sources and output resolutions are supported by the Slingbox 350 and 500?

The chart below gives details on supported video sources and streaming resolutions.

How to get the latest Slingbox firmware (internal software) for your Slingbox

Does your Slingbox have the latest firmware, the internal software that makes it work? Here's how to make sure that your Slingbox is up to date.

Troubleshooting "Your Slingbox can't be located" errors during setup

If you are trying to set up your Slingbox and you get a "Your Slingbox can't be located" error, here's help!

Troubleshooting "No Video Signal" errors during setup

Getting a "No Video Signal" error while setting up your Slingbox? Here's help!

View ALL of your TV content when traveling overseas

Many Internet TV services like Netflix, HBO, and others, are unavailable once you leave the United States. But unlike an Internet TV service, your Slingbox is available wherever you are.

Slingbox Frequently Asked Questions

Got a question? The answer might be right here.

Why am I not getting better video quality when I have good upload and download speeds?

If you have high upload speeds at the Slingbox site, and high download speeds where you are watching, why aren't you getting better video quality? Here are some possible reasons and some suggestions for improving your video quality.

IR Emitter/Remote Control Troubleshooting for Slingbox 350 and Slingbox 500

What if the onscreen remote control isn't controlling your A/V device very well? This article will help!

Audio only mode with SlingPlayer for Mobile Devices

Do you want to listen to the big game while fighting a fierce battle between birds and pigs? Do you still want to listen while you're in a low bandwidth area? Audio only mode allows you to do just that!

Facebook sharing with SlingPlayer for Mobile Devices

Want to share what TV programming you are watching with your friends on Facebook? Here's how!

How to watch your Slingbox on a TV

Want to watch your Slingbox content on a TV in another room or in another location? Here are some options.

Should I upgrade my Slingbox?

Should you upgrade to the new Slingbox 350 or 500? What is the difference between the newer models and the older ones? See below to decide.

How to change the name of your Slingbox 350 or 500

If you want to change the name of your Slingbox from My Slingbox to something more unique, here's what you need to do.

Help with the proxy settings

Here's information on what a proxy server is, and how to set one up so that your Windows computer can access your Slingbox.

Using the new Slingbox Directory

The new Directory in Watch on Slingbox.com is a semi-transparent drop-down menu located in the upper left of the main window. When you first log in to Watch on Slingbox.com, a welcome prompt appears with a a gold arrow indicating where the Directory is located.

How to get the network details for your Slingbox 350 or 500

If you want to find out the IP address or network port that your Slingbox 350 or 500 is using, here's how to do it.

Slingbox setup FAQ

Got questions about setting up your Slingbox? We have answers right here!

Clearing Cache and Cookies on a Mac

You have full control over your browsing data. This data includes your browsing and download history, cache, cookies, passwords, and saved form data. If you need to clear your cache/cookies on a Mac, follow the associated steps for the browser you use.

What if the automatic router setup doesn't work?

With the Slingbox 350 and 500, we've simplified Internet Viewing setup. But if you have problems connecting to your Slingbox outside of your home, here are some things to try.

How to give a guest user access to your Slingbox 350 or Slingbox 500

Would you like to give your family members or friends access to your Slingbox 350 or 500? This article shows you how!

Troubleshooting an offline Slingbox

If you receive a message indicating that your Slingbox is not remotely accessible, the issue is not with the computer where you're trying to watch. This issue is most likely with your Slingbox or your router at home. Here are some troubleshooting tips to try.

How audio and video passthrough works on your Slingbox

Our Slingbox 500, 350, PRO-HD, PRO, 120 and SOLO all support audio and video passthrough.

Can I stream surround sound audio with my Slingbox?

Audio that is streamed from your Slingbox to your computer or mobile device plays in stereo only, regardless of the original source.

Which Slingbox do I have?

Not sure which Slingbox you have? We can help.

What broadcast and video standards do the Slingbox PRO-HD and SOLO support?

Here are the video standards that are supported by the Slingbox PRO-HD and the Slingbox SOLO, both US and UK versions.

Watch on Slingbox.com makes it easier to connect to your Slingbox

With older versions of SlingPlayer, you connected to your Slingbox by specifying an IP address and port. You don't have to do that anymore with Watch on Slingbox.com.

How much energy does my Slingbox consume?

The good news is your Slingbox doesn't require much power at all.

Which Slingbox models are current? Which are legacy models?

Some Slingbox models may continue to work well for you ... but we no longer offer updates for them.

My Slingbox won't connect and won't reset; all lights are on except the network light

I can't connect to my Slingbox, and I've tried several things to resolve the situation.

Advanced IR Emitter or Onscreen Remote Control Troubleshooting

Here are some advanced troubleshooting steps to help you narrow down any issues with your IR Emitter cables (formerly called IR blaster) or the onscreen remote control, including a cool digital camera test.

The Internet viewing experience

Some background about Slingbox Internet Viewing: using your Slingbox to watch your TV anywhere.

Wait until you're home before updating Slingbox Software

If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, the best advice is: wait.

Internet Viewing has stopped working and I am not at home

You're away from home, and you want to watch that game you recorded last week on your TiVo. You launch SlingPlayer and ... nothing. It can't connect. What to do?

SlingPlayer for iPhone/iPod touch, SlingPlayer for iPad offer TV-out feature

If you are using the latest update to SlingPlayer for iPhone/iPod touch or SlingPlayer for iPad, this article shows you how to get video out from your mobile device to an attached TV or monitor.

Slingbox audio issues: Basic troubleshooting

No audio coming from your Slingbox stream? Here are some basic troubleshooting steps to take.

A slow Internet connection at home can affect picture quality when using Internet Viewing

You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

Cable and Connector Glossary

Confused by all of the ports and cables on the back of your TV or Slingbox? Here's an illustrated glossary.

What is a port?

A port is a way that your router can direct Internet traffic to a particular device within your home network.

Help finding your video source with the Supported Video Sources Tool

Want to know if the video source that you've hooked up to your Slingbox has a supported remote control for Watch on Slingbox.com? This tool enables you to search our database!

How to reset your Slingbox to factory settings

Certain situations may require you to restore your Slingbox to the factory settings. This article shows you how to zap your Slingbox back to its "out-of-the-box" state.

Which SlingPlayer software works with my Slingbox?

Confused about which versions of the SlingPlayer software work with your Slingbox? Here's a helpful guide to compatibility.

I got a new cable or satellite set-top box and now I can't control my TV

Got a new cable or satellite set-top box? Let's reconfigure your Slingbox to work with the new hardware!

I can't connect to my Slingbox when I am at home

Did you hook up your Slingbox only to discover that Slingbox.com can't find it? Read on for details and tips.

  • All Sling services are functioning normally.
Log in with your Sling Account and get info about your Slingbox, including current Internet Viewing status and Slingbox ID information.
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