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Slingbox PRO

Get help for your Slingbox PRO!

Popular Slingbox PRO articles

Slingbox PRO Quick Start Guide

Need to access the QSG online? Just click the image below.

How to watch TV on your iPad with your older-model Slingbox

Got an older-model Slingbox? Here's a method you should be able to use to watch your TV with it.

When I change channels on my Slingbox, they also change at home

When I'm watching my TV with my Slingbox and I change channels, they also change at home. Why does that happen? Is there a solution?

Are you seeing poor video quality from HD A/V sources on the Slingbox PRO? Here's what to do.

If you're connecting your Slingbox PRO to an HD A/V source, be sure the Slingbox PRO Software is up to date.

What you can connect to your Slingbox PRO

This article explains all of the connections on the back of the Slingbox PRO.

Watching HD-only content with your Slingbox SOLO, PRO, or PRO-HD

You can watch your HD-only content anywhere with a Slingbox SOLO or a Slingbox PRO with the Sling Media HD Connect product. Just be aware that SOLO and PRO models stream via a high-quality standard-definition stream, not in a high-definition stream. The Slingbox PRO-HD can stream in high-definition on your home network and in high quality over the Internet.

All current Slingbox PRO articles

Solving problems with Internet Viewing when using SlingCatcher or SlingPlayer

If you CAN connect to your Slingbox with Watch on Slingbox.com, but NOT with SlingPlayer on your mobile devices nor with SlingCatcher, follow these suggestions below.

I can't receive cable TV using my Slingbox built-in tuner anymore

More and more cable providers are encrypting their cable channels. If you are using the built-in tuner on your Slingbox (by connecting your cable TV to the Slingbox coaxial input), you may no longer be able to receive all of your cable channels directly due to this encryption.

How audio and video passthrough works on your Slingbox

Our Slingbox 500, 350, PRO-HD, PRO, 120 and SOLO all support audio and video passthrough.

Which Slingbox models are current? Which are legacy models?

Some Slingbox models may continue to work well for you ... but we no longer offer updates for them.

SlingLink troubleshooting when home automation devices are present

Having trouble with SlingLink units? Check to see if there are any home automation devices in the house.

No on-screen menus when connected to Motorola set-top boxes

With certain Motorola set-top boxes, especially the Motorola DCT series, you may not see any on-screen graphics (channel numbers, program guide, DVR menus, etc.) when your Slingbox is connected to the set-top box's composite or S-video inputs.

Slingbox disconnects while scanning TV channels

Does your coaxial port equipped Slingbox disconnect when scanning channels? Here are some things to look at.

How to watch TV on your iPad with your older-model Slingbox

Got an older-model Slingbox? Here's a method you should be able to use to watch your TV with it.

Some of my channels are missing in SlingPlayer. I can view them the regular way on my TV, so what's going on?

You've set up your Slingbox PRO-HD or Slingbox PRO using the internal tuner and it's not showing you all of the channels that you normally receive. If some of your channels don't appear when using the internal tuner in your Slingbox, here are some troubleshooting steps.

Advanced IR Emitter or Onscreen Remote Control Troubleshooting

Here are some advanced troubleshooting steps to help you narrow down any issues with your IR Emitter cables (formerly called IR blaster) or the onscreen remote control, including a cool digital camera test.

Connecting my video sources to my Slingbox SOLO

A guide to what types of audio and video sources you can hook up to your Slingbox SOLO and how to do it.

Help setting up Internet Viewing when you have multiple routers

Does your home network have more than one router? Here's a how-to for home networks with a little more complexity.

How to configure your Slingbox with custom remote control .BIN files in SlingPlayer 2.0 for Windows

Step by step instructions for configuring your Slingbox to use a custom remote .BIN file that you have created with SlingPlayer 2.0 for Windows.

How to connect your Slingbox to your wireless network using an Apple AirPort Express

Configuring an Apple AirPort Express as a wireless bridge on your home network is easy and quick. This article provides more information.

How to find the local (LAN) IP address for your Slingbox

If you need to determine the local (LAN) IP address of your Slingbox, here's how.

Internet Viewing has stopped working and I am not at home

You're away from home, and you want to watch that game you recorded last week on your TiVo. You launch SlingPlayer and ... nothing. It can't connect. What to do?

Remote viewing has stopped working and I am currently at home

If you are home and remote viewing has stopped working, it usually isn't too difficult to get you back up and running. Here's some help!

SlingPlayer is telling me that I have a weak or no video signal but I have a good Internet connection.

If you see a message in SlingPlayer or the Slingbox Setup Assistant that says We're not detecting any video or Weak or no video signal it's not the end of the world. Here's what to do.

SlingPlayer repeatedly asks for the Administrator password, even after resetting your Slingbox

Are you having trouble accessing your Slingbox? Does it keep asking you for the Administrator password over and over again?

Tell us about your router

If you had trouble setting up your router with your Slingbox, please let us know!

The Internet viewing experience

Some background about Slingbox Internet Viewing: using your Slingbox to watch your TV anywhere.

Using Dynamic DNS services with the Slingbox

If you're an advanced user interested in using Dynamic DNS services, here's an article with more details.

Wait until you're home before updating Slingbox Software

If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, the best advice is: wait.

What you can connect to your Slingbox PRO

This article explains all of the connections on the back of the Slingbox PRO.

Watching HD-only content with your Slingbox SOLO, PRO, or PRO-HD

You can watch your HD-only content anywhere with a Slingbox SOLO or a Slingbox PRO with the Sling Media HD Connect product. Just be aware that SOLO and PRO models stream via a high-quality standard-definition stream, not in a high-definition stream. The Slingbox PRO-HD can stream in high-definition on your home network and in high quality over the Internet.

How to obtain a Slingbox's Line up ID

Looking for your Slingbox's Line up ID? Here's how to find it.

How to create a guest account and Slingbox password for guests

Would you like to create a guest account and Slingbox password for use by your family members and friends? This article shows you how!

How to use a dual tuner set-top box with your Slingbox

When I'm watching my TV with my Slingbox, and I change channels, they also change at home. But there are other folks at home who would like to watch different channels than the ones I am watching.

A non-technical explanation of DHCP

This article explains DHCP (Dynamic Host Configuration Protocol) in simple language.

A slow Internet connection at home can affect picture quality when using Internet Viewing

You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

Cable and Connector Glossary

Confused by all of the ports and cables on the back of your TV or Slingbox? Here's an illustrated glossary.

Can I use an IR Extender to extend the range of the remote control for a SlingCatcher? Can I use one with a Slingbox?

IR Extenders are used to extend the range of handheld remote controls. This article explains which Sling Media hardware can be used with them.

How do I disconnect a Slingbox using SlingCatcher?

There are two ways to disconnect from the Slingbox you are watching with the SlingCatcher SlingPlayer software.

I used to be able to control my TV with SlingPlayer or Watch on Slingbox.com. Now it doesn't work. What's wrong?

Here are some things to check if this happens to you!

SlingCatcher: Video quality from my Slingbox is poor or audio/video sync is off

This article explains what may cause poor video quality or problems with the audio and video not syncing correctly.

Using "bridges" when your Slingbox and your router are in different rooms

You can use a Homeplug adapter or a wireless bridge to span the gap between your Slingbox and your router.

What do those numbers and letters mean on my high-definition television? 720p, 1080i? Huh?

This article explains what terms such as "1080i" mean.

What is the difference between a public and private IP address?

Public and private IP (Internet Protocol) addresses ... sometimes called "external" and "internal" IP addresses ... both exist for the same reason: to provide unique identification to every device on a network.

What's a router?

It's a question you shouldn't feel embarrassed to ask! Many folks with home networks aren't sure either.

What's an ethernet bridge?

Curious what an ethernet (or network) bridge is?

When I watch using Watch on Slingbox.com or SlingPlayer, the colors are all wrong. Sometimes, the picture is mostly green. What should I do?

Here's what you need to do to fix this. It's very simple.

How do I use my Apple TVĀ® with my Slingbox? How do I connect it?

Own an Apple TV (first generation)? Do you want to use it with your Slingbox? Here's how!

A non-technical explanation of port forwarding or port mapping

This article explains port forwarding or port mapping in simple language.

What does "Setup Complete" mean?

Setup Complete indicates whether or not you have successfully completed setting up your Slingbox.

What is a port?

A port is a way that your router can direct Internet traffic to a particular device within your home network.

Using a static (fixed) IP address with your Slingbox (SlingPlayer 2.0 for Windows)

Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use SlingPlayer 2.0 for Windows to give your Slingbox a specific IP address, you can do that too.

Using a static (fixed) IP address with your Slingbox (SlingPlayer for Mac OS)

Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use SlingPlayer for Mac OS to give your Slingbox a specific IP address, you can do that too.

Using a static (fixed) IP address with your Slingbox (Watch on Slingbox.com)

Normally your router uses DHCP to dynamically assign an IP address to your Slingbox. But if your network setup or your ISP requires you to give your Slingbox a specific (static) IP address, here is how to do it.

How to configure your Slingbox with custom remote control BIN files in SlingPlayer 1.0 for Mac OS

Step by step instructions for configuring your Slingbox to use a custom remote BIN file that you have created with SlingPlayer 1.0 for Mac OS.

Are you having problems using the onscreen remote control after a Slingbox Software update?

Your Slingbox was working just fine. Then you updated its Slingbox Software. Now it can't control your video source because the onscreen remote control has stopped working.

Are you seeing poor video quality from HD A/V sources on the Slingbox PRO? Here's what to do.

If you're connecting your Slingbox PRO to an HD A/V source, be sure the Slingbox PRO Software is up to date.

When I change channels on my Slingbox, they also change at home

When I'm watching my TV with my Slingbox and I change channels, they also change at home. Why does that happen? Is there a solution?

Help finding your video source with the Supported Video Sources Tool

Want to know if the video source that you've hooked up to your Slingbox has a supported remote control for Watch on Slingbox.com? This tool enables you to search our database!

Using multiple Slingbox audio/video inputs

Some Slingbox models allow you to connect multiple devices. To watch from the different devices, you simply switch between sources in SlingPlayer. See the table below for more information.

Viewing your Slingbox over the Internet

With remote viewing, you can watch your Slingbox from any place that you can access a high-speed Internet connection.

I changed the A/V cable connections on my Slingbox, now I get no audio or video. What's wrong?

When you add or change an audio/video device to your Slingbox, you may not get a picture or sound. Why?

Locating your Slingbox ID

The Slingbox ID is a unique number given to each Slingbox. SlingPlayer uses it to locate your Slingbox on the Internet when you're watching your TV away from home. If you need your Slingbox ID for any reason, here's how to find it.

I got a new cable or satellite set-top box and now I can't control my TV

Got a new cable or satellite set-top box? Let's reconfigure your Slingbox to work with the new hardware!

IR Blaster/Remote Control Troubleshooting for older Slingbox models

The IR Blaster lets your Slingbox control your A/V devices. But what if it's not working quite right with your Slingbox PRO-HD, Slingbox SOLO, or older Slingbox model? This article will help!

What's a network?

Let's talk about networks. You might be asking yourself, "How do I know if I have a network in my home?" Good question!

Where can I find the Slingbox ID for my Slingbox?

Setting up SlingPlayer on a remote computer and can't figure out how to connect to your Slingbox? What you need is the Slingbox ID for the Slingbox.

What's a Slingbox ID? (Also known as "Finder ID" or "Slingbox Finder ID")

Here's what the Slingbox ID is, and how you can find yours.

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