If you CAN connect to your Slingbox with Watch on Slingbox.com, but NOT with SlingPlayer on your mobile devices or the SlingCatcher, follow these suggestions below.

More and more cable providers are encrypting their cable channels. If you are using the built-in tuner on your Slingbox (by connecting your cable TV to the Slingbox coaxial input), you may no longer be able to receive all of your cable channels directly due to this encryption.

Our Slingbox 500, 350, PRO-HD, PRO, 120 and SOLO all support audio and video passthrough.

Some Slingbox models may continue to work well for you ... but we no longer offer updates for them.

If you're seeing the message Connections to your Slingbox have been disabled when you try to set up your Slingbox for the first time using Setup on Slingbox.com, read on for more information and help.

Having trouble with SlingLink units? Check to see if there are any home automation devices in the house.

With certain Motorola set-top boxes, especially the Motorola DCT series, you may not see any on-screen graphics (channel numbers, program guide, DVR menus, etc.) when your Slingbox is connected to the set-top box's composite or S-video inputs.

Does your coaxial port equipped Slingbox disconnect when scanning channels? Here are some things to look at.

Got an older-model Slingbox? Here's a method you should be able to use to watch your TV with it.

You've set up your Slingbox PRO-HD or Slingbox PRO using the internal tuner and it's not showing you all of the channels that you normally receive. If some of your channels don't appear when using the internal tuner in your Slingbox, here are some troubleshooting steps.

Here are some advanced troubleshooting steps to help you narrow down any issues with your IR Emitter cables (formerly called IR blaster) or the onscreen remote control, including a cool digital camera test.

A guide to what types of audio and video sources you can hook up to your Slingbox SOLO and how to do it.

Does your home network have more than one router? Here's a how-to for home networks with a little more complexity.

Step by step instructions for configuring your Slingbox to use a custom remote .BIN file that you have created with SlingPlayer 2.0 for Windows.

Configuring an Apple AirPort Express as a wireless bridge on your home network is easy and quick. This article provides more information.

If you need to determine the local (LAN) IP address of your Slingbox, here's how.

You're away from home, and you want to watch that game you recorded last week on your TiVo. You launch SlingPlayer and ... nothing. It can't connect. What to do?

If you are home and remote viewing has stopped working, it usually isn't too difficult to get you back up and running. Here's some help!

If you see a message in SlingPlayer or the Slingbox Setup Assistant that says We're not detecting any video or Weak or no video signal it's not the end of the world. Here's what to do.

Are you having trouble accessing your Slingbox? Does it keep asking you for the Administrator password over and over again?

If you had trouble setting up your router with your Slingbox, please let us know!

Some background about Slingbox Internet Viewing: using your Slingbox to watch your TV anywhere.

If you're an advanced user interested in using Dynamic DNS services, here's an article with more details.

If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, the best advice is: wait.

This article explains all of the connections on the back of the Slingbox PRO.

You can watch your HD-only content anywhere with a Slingbox SOLO or a Slingbox PRO with the Sling Media HD Connect product. Just be aware that SOLO and PRO models stream via a high-quality standard-definition stream, not in a high-definition stream. The Slingbox PRO-HD can stream in high-definition on your home network and in high quality over the Internet.

Looking for your Slingbox's Line up ID? Here's how to find it.

Would you like to create an additional Sling Account and Slingbox password for your family members and/or friends? This article shows you how!

When I'm watching my TV with my Slingbox, and I change channels, they also change at home. But there are other folks at home who would like to watch different channels than the ones I am watching.

In some cases, when trying to upgrade Slingbox Software, you get the error, Invalid Firmware. You may also notice that the browse-to path shows C:\fakepath\SlingboxCurrent.bin.

This article explains DHCP (Dynamic Host Configuration Protocol) in simple language.

You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

Confused by all of the ports and cables on the back of your TV or Slingbox? Here's an illustrated glossary.

IR Extenders are used to extend the range of handheld remote controls. This article explains which Sling Media hardware can be used with them.

There are two ways to disconnect from the Slingbox you are watching with the SlingCatcher SlingPlayer software.

Here are some things to check if this happens to you!

This article explains what may cause poor video quality or problems with the audio and video not syncing correctly.

You can use a Homeplug adapter or a wireless bridge to span the gap between your Slingbox and your router.

This article explains what terms such as "1080i" mean.

Public and private IP (Internet Protocol) addresses ... sometimes called "external" and "internal" IP addresses ... both exist for the same reason: to provide unique identification to every device on a network.

It's a question you shouldn't feel embarrassed to ask! Many folks with home networks aren't sure either.

Curious what an ethernet (or network) bridge is?

Here's what you need to do to fix this. It's very simple.

Own an Apple TV (first generation)? Do you want to use it with your Slingbox? Here's how!

This article explains port forwarding or port mapping in simple language.

If every time you connect to your Slingbox in SlingPlayer 2.0 for Windows you are prompted to download an update, you may have an incomplete download stuck in the SlingPlayer download queue.

The Slingbox Info Activation Date and Date Last Accessed fields reveal two important milestones about your Slingbox.

Setup Complete indicates whether or not you have successfully completed setting up your Slingbox.

A port is a way that your router can direct Internet traffic to a particular device within your home network.

Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use SlingPlayer 2.0 for Windows to give your Slingbox a specific IP address, you can do that too.

Normally your router uses DHCP to assign an IP address to your Slingbox. But if you'd like to use SlingPlayer for Mac OS to give your Slingbox a specific IP address, you can do that too.

Normally your router uses DHCP to dynamically assign an IP address to your Slingbox. But if your network setup or your ISP requires you to give your Slingbox a specific (static) IP address, here is how to do it.

Step by step instructions for configuring your Slingbox to use a custom remote BIN file that you have created with SlingPlayer 1.0 for Mac OS.

Your Slingbox was working just fine. Then you updated its Slingbox Software. Now it can't control your video source because the onscreen remote control has stopped working.

If you're connecting your Slingbox PRO to an HD A/V source, be sure the Slingbox PRO Software is up to date.

When I'm watching my TV with my Slingbox and I change channels, they also change at home. Why does that happen? Is there a solution?

Want to know if the video source that you've hooked up to your Slingbox is supported in Watch on Slingbox.com? The Supported Video Sources Tool can help.

If your Freeview TV or set-top box says that you need to retune your channels, it's easy to do. Here's how.

Some Slingbox models allow you to connect multiple devices. To watch from the different devices, you simply switch between sources in SlingPlayer. See the table below for more information.

With remote viewing, you can watch your Slingbox from any place that you can access a high-speed Internet connection.

When you add or change an audio/video device to your Slingbox, you may not get a picture or sound. Why?

The Slingbox ID is a unique number given to each Slingbox. SlingPlayer uses it to locate your Slingbox from the Internet when you're watching your TV away from home. If you need your Slingbox ID for any reason, here's how to find it.

If you forget your password, the only solution is to reset your Slingbox. Here's how.

If your cable or satellite provider sends you a new set-top box, or if you receive a new set-top box because you switch to a different TV provider, you must reconfigure your Slingbox to work with the new hardware.

The IR Blaster lets your Slingbox control your A/V devices. But what if it's not working quite right with your Slingbox PRO-HD, Slingbox SOLO, or older Slingbox model? This article will help!

Let's talk about networks. You might be asking yourself, "How do I know if I have a network in my home?" Good question!

Setting up SlingPlayer on a remote computer and can't figure out how to connect to your Slingbox? What you need is the Slingbox ID of that Slingbox.

Here's what the Slingbox ID is, and how you can find yours.