Sling Media Support - SlingCatcher Support

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Getting Started with your SlingCatcher All kinds of help getting your SlingCatcher all hooked up.	Support for the SlingCatcher SlingPlayer Help connecting to your Slingbox from your SlingCatcher.	SlingProjector Support Help using and troubleshooting the SlingProjector software.
My Media and SlingSync BETA Support Help enjoying your music and video files on your SlingCatcher.	Documentation about your SlingCatcher All your SlingCatcher documentation, including a PDF of the SlingCatcher User Guide.

Top SlingCatcher Support Issues

Can I stream HD from my Slingbox PRO-HD to my SlingCatcher?
Yes, you can stream higher definition video from your PRO-HD to a SlingCatcher. While it's not true HD, it's higher quality than standard definition.

Disconnecting a USB storage device from SlingCatcher
You don't need to "eject" a USB storage device before disconnecting it from SlingCatcher.

How do I install software updates for the SlingCatcher?
When I use SlingCatcher, there’s a message on my TV screen that says that there is new software available. What is this and how do I install it?

How do I manually change the Slingbox video resolution in the SlingCatcher interface?
Instructions for manually adjusting the resolution of video streaming from your Slingbox to your SlingCatcher.

Will the SlingCatcher remote control act as a universal remote?
This article explains how to program SlingCatcher's remote so that it can control your other devices.

Resetting your SlingCatcher
If other troubleshooting methods don't work, you may need to reset your SlingCatcher. Here's how.

SlingCatcher Remote Explained
Here is a tour of the SlingCatcher remote control.

What do I do if the SlingCatcher firmware update fails?
Having problems updating SlingCatcher firmware? Here are some steps to take.

What do the lights on the front of the SlingCatcher mean?
Here's what the lights on the front of your SlingCatcher are telling you.

What’s going on when I change video zoom modes?
Here is what the video zoom modes mean in SlingCatcher.

File Playback and Conversion FAQ For SlingCatcher
This article explains what files and formats are playable by SlingCatcher’s "My Media" application. It also provides guidelines on how to create or convert files that will play on SlingCatcher.