Sling Media Support - SlingProjector Troubleshooting

Some troubleshooting articles

Can I stream HD from my Slingbox PRO-HD to my SlingCatcher?
Yes, you can stream higher definition video from your PRO-HD to a SlingCatcher. While it's not true HD, it's higher quality than standard definition.

Technical specs for SlingCatcher, SlingProjector, and SlingSync/My Media
Here are tech specs for the SlingCatcher, SlingProjector, and SlingSync/My Media products.

Information from the SlingProjector Help

After updating SlingCatcher Desktop, SlingProjector Performance and Options settings are improperly set
I just updated SlingCatcher Desktop, and now the Performance and Options settings within SlingProjector are wrong. What can I do?

A slow Internet connection at home can affect picture quality when using Internet Viewing
You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

Did you get an "Unable to display dialog" error when installing SlingCatcher Desktop software?
If you got an "Unable to display dialog" error when installing SlingCatcher Desktop software, here's what you can do to fix things.

I'm getting a "SlingCatcher is unable to connect to your home network" error
Having problems connecting to your home network when you're setting up your SlingCatcher?

I have a file that won't play on SlingCatcher with My Media software. What can I do?
Here are some suggestions for dealing with files that won't play using SlingCatcher's My Media software.

Is your PC powerful enough for SlingProjector?
The first thing to check: whether your computer has what SlingProjector needs.

My computer freezes when I use SlingProjector
If SlingProjector causes your computer to become unresponsive, look here for some help.

My SlingCatcher won't stream at speeds above 200-300 Kbps. It's also slow to respond to remote control commands. What can I do about this?
Unless you've updated the SlingCatcher Software ("firmware"), some network software may interfere with the SlingCatcher's ability to stream video at high speed. We've seen this problem when a computer on your home network has "Network Magic" or "Linksys EasyLink Advisor" (LELA) software installed.

SlingCatcher: Basic Troubleshooting
Here are some of the most common symptoms and solutions for SlingCatcher troubles.

SlingCatcher error codes
Are you getting an error when using SlingCatcher?

SlingProjector background application doesn't shut down with Windows Vista
I'm using SlingProjector with Windows Vista, and the background application won't shut down after I exit SlingProjector. What do I do?

SlingProjector can lose the video selection window
Using SlingProjector to project video from a web browser other than Windows Internet Explorer 7 can cause the SlingProjector selection window to disappear when the video is finished playing.

SlingProjector projection region is always 640x480
When I use SlingProjector, the projection region is always 640x480. What do I do?

Some help fixing problems when your SlingCatcher screen is black
Usually this is because your SlingCatcher is set to a resolution that your TV doesn't support. Here's some help.

Your Slingbox works fine until you turn on your TV. Then suddenly, there's no video in SlingPlayer.
You've got your Slingbox hooked up to your set-top box and everything else is connected. All is well until you turn on your TV and SlingPlayer then stops showing video for no apparent reason.