Sling Media Support - Troubleshooting

Related Information

SlingPlayer for Android keeps asking for a password
On rare occasions, SlingPlayer for Android repeatedly asks for a password.

My remote control is grayed out or doesn't work
Finding that your SlingPlayer remote control doesn't work? Or its buttons are grayed out? Try these steps.

SlingPlayer shows a "Remote Viewing not enabled" message when I try to watch my TV
When you connect to your Slingbox with SlingPlayer, do you see "Remote Viewing not enabled"? If so, take a look here.

Unable to view full-screen video with SlingPlayer for Android
Are you unable to view full-screen video with SlingPlayer for Android?

Audio or video may stutter when switching between different inputs on SlingPlayer
The audio or video video stream may stutter while switching between different inputs on your Slingbox.

A slow Internet connection at home can affect picture quality when using Internet Viewing
You need high-speed Internet (broadband) service at home in order to get quality video when viewing over the Internet. Upload speed is especially important.

Internet Viewing Picture Quality: Some common reasons for poor picture quality
Sometimes when you're watching your TV with your Slingbox, you wish that the picture quality could be better. What to do?

What to do if your Slingbox connection drops
It's possible that under some circumstances, your computer's connection to your Slingbox could drop. The good news is that this is not likely to happen ... and the solution is often simply connecting again.