Here are some of the most commonly asked questions about SlingPlayer for iPad. Just click the question to reveal the answer.

• Where can I find SlingPlayer for iPad and how much is it?

• SlingPlayer for iPad is available from your computer in the Apps section of the iTunes Store. Or over the air from your iPad using the App Store application.

  SlingPlayer for iPad is currently available in the following countries:

  Country	Price
  US	US $29.99
  Canada	CAN $29.99
  UK	£20.99
  EU	€23,99
  Norway	209.00 Kr
  Sweden	229.00 Kr
  Denmark	179.00 Kr
  Switzerland	29.00 Fr
  Australia	AU $31.99
  Japan	¥ 2,600

• How do I get it?

• The only way to get SlingPlayer for iPad is to buy it directly from the iTunes Store. You must have iTunes version 10 or later (available for both Mac OS X and Windows), and you must have an iTunes Account to purchase SlingPlayer.

  To create an iTunes Account and use a credit card or PayPal account as payment, launch iTunes, go to the Store menu, and select Create Account. You can also set up an iTunes Account without a credit card. See this article on the Apple web site: http://support.apple.com/kb/HT2534

  

• Will it let me watch TV over the cellular network?

• Yes! SlingPlayer for iPad works over Wi-Fi and 3G cellular networks from authorized carriers. So if your iPad is 3G-enabled, you are good to go.

  You should note that the minimum network download speed required (both upload and download) for streaming in Auto mode on the iPad is 500 Kbps. For HQ streaming, the minimum network download speed required is 800 Kbps. If you are trying to watch over 3G and your cellular connection is weak, your experience may not be ideal.

• What do I need to watch TV over a Wi-Fi network?

• For HQ streaming, you need a network download speed of 1200 Kbps. For streaming in Auto mode, you need a network speed (upload and download) of 800 Kbps with a Slingbox SOLO and 600 Kbps with a Slingbox PRO-HD.
  

• Does SlingPlayer for iPad support video out solutions?

• It sure does! SlingPlayer for iPad supports video out using Apple's video cables. Take a look at the article linked below for more info on the TV-out feature.
  

• What do I need to run SlingPlayer for iPad?

• You first need to download the application from the iTunes App Store. SlingPlayer for iPad is supported on all iPad models that are running iOS 4.2 or later. Additionally, you need:

  • A Slingbox PRO-HD or a Slingbox SOLO connected to the Internet with a router;
  • You need to configure your Slingbox and create a Sling Account using Setup on Slingbox.com from a PC running Windows Vista or Windows 7 or a Mac with OS X 10.5 or higher (there's a link to Setup below for your convenience);
    
  • The firmware on your Slingbox must be up to date. (The firmware is normally updated automatically, but if not, Setup on Slingbox.com helps you to update your firmware.)
    

• I have an older Slingbox. Can I use SlingPlayer for iPad?

• You must have a Slingbox PRO-HD or a Slingbox SOLO with up-to-date firmware to use SlingPlayer for iPad.

  Follow these steps to make sure that your firmware is up to date:

  • Visit Support
  • Login to your Sling Account
  • Look at your Slingbox information

  If your Slingbox has a firmware warning, you must get an update before SlingPlayer for iPad will work.

  If you have SlingPlayer for iPhone/iPod touch, you can install it on your iPad. (You must sync your iPad to the same iTunes account as your iPhone or iPod touch.) In its Compatibility Mode, SlingPlayer for iPhone/iPod touch should connect to your older-model Slingbox, but your experience won't be optimal.

• Is there a free trial?

• No, there are no free trials for apps in the Apple iTunes App Store. This is Apple's policy for all software sold though the iTunes App Store.
  

• Why do you charge for SlingPlayer for iPad?

• Because SlingPlayer for iPad is a separately-engineered app, it cost time and money to develop ... just as with any other consumer product. There's also a significant cost to distribute applications via the iTunes App Store.
  

• Where do I get help with billing or download problems?

• If you have a billing or download problem, please visit the iTunes App Store support site.

• I already own SlingPlayer for my mobile phone. Do I have to buy it again?

• SlingPlayer for iPad is a completely new application designed for the iPad. It's a significant improvement over SlingPlayer for iPhone. For example, SlingPlayer for iPad offers a maximum resolution of 640x480. SlingPlayer for iPhone tops out at only 320x240 resolution when run on an iPad in Compatibility mode. Take a look at the article linked below for more info on using SlingPlayer for iPhone with your iPad.
  

  If you've purchased SlingPlayer for iPhone, and you're okay with the smaller resolution, you can use it in Compatibility Mode on the iPad.