Sling Media Support - Troubleshooting

Installation troubles

General Information

Did you replace your handheld or get a new one? Want to know if you can transfer your registration?
SlingPlayer is available from different sources, depending on the mobile device you have. If you wish to transfer or extend your SlingPlayer registration, check the table below to see if you can.

Problems watching the darn thing

Installation and Setup

My Palm Treo keeps resetting or gives me strange error messages while I am watching TV!
Palm Treo giving you grief while watching the SlingPlayer? Here are some troubleshooting steps to help determine why.

SlingPlayer Mobile for Palm OS is always Locating and never Connecting
Does your SlingPlayer for Palm OS seem to get stuck on "Locating" when you try to connect to your Slingbox? See this article for more info.

Troubleshooting

SlingPlayer Mobile for Palm doesn't recognize my Slingbox password.
Your Slingbox passwords must be entered manually using the keyboard on your Treo.

Solving problems with Internet Viewing when using SlingCatcher or SlingPlayer
If you can connect to your Slingbox with SlingPlayer for Windows or Mac OS, but not with SlingPlayer on your mobile devices or SlingCatcher, here's something to try.