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It can be hard to troubleshoot Slingbox problems when you're not at home. Some examples of why:

  • You can't check the connections on your Slingbox, such as the AV device or IR Blaster cables
  • You can't see if any Slingbox lights are blinking
  • You can't check your computer's firewall software
  • You can't check your router settings or configuration
  • You can't check your home Internet service to see if it's okay
  • You can't check your satellite or cable service to see if it's working
  • You can't press the reset button on the back of your Slingbox if you need to

For the majority of troubleshooting-related issues, it's essential that you be home (or able to work with someone who's home). However, even if you're away, there are some things that you can take care of. Take a look here:

 


Things you can deal with while away from home
What to do if your Slingbox connection drops
It's possible that under some circumstances, your computer's connection to your Slingbox could drop. The good news is that this is not likely to happen ... and the solution is often simply connecting again.
Watch on Slingbox.com says "Unable to connect" and/or won't work at my office
Watch on Slingbox.com keeps saying that it is "Unable to connect." What can I do?
My SlingPlayer Guide is off by a few hours
My SlingPlayer Guide is off by a few hours. What's up?
Watch on Slingbox.com plays audio but no video
Here are some suggestions if you find that Watch on Slingbox.com plays audio, but doesn't show any video.
Changing Slingbox name or passwords with SlingPlayer (Windows)
With SlingPlayer 2.0 for Windows, as well as Watch on Slingbox.com, it's easy to change the name or password for your Slingbox. Here's how.
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