Sling Media Support - Troubleshooting Watch on Slingbox.com

Info about what you need

What browsers and systems are supported by Watch on Slingbox.com?
Confused about which browsers or computer platforms are supported by Watch on Slingbox.com and Setup on Slingbox.com? Here's a helpful guide to compatibility.

What do I need to use Watch on Slingbox.com?
To use Watch on Slingbox.com, you need a few simple things.

Slingbox PRO-HD system requirements for HD and SD streaming
The Slingbox PRO-HD requires certain minimums of computer performance, as well as network capacity, for best HD and SD streaming. Here are the specifics.

Some Windows browsers must run in 32-bit mode to work with Watch/Setup on Slingbox.com
Are you running a 64-bit version of Windows 7 or Windows Vista?

Which SlingPlayer software works with my Slingbox?
Confused about which versions of the SlingPlayer software work with your Slingbox? Here's a helpful guide to compatibility.

Info about troubleshooting

Troubleshooting Watch on Slingbox.com installation or usage issues
If Watch on Slingbox.com hangs, crashes, or does not finish installing the browser plug-in successfully, here are some things to try:

Firefox crashes after upgrading to version 5
If you're trying to connect to your Slingbox with Watch on Slingbox.com and/or Setup on Slingbox.com, and you're experiencing crashing after upgrading to Firefox 5, take a look here.

How do I access my DISH Network ViP922 DVR from the web?
Do not use Watch on Slingbox.com to watch your TV with your DISH Network ViP922 DuoDVR.

Slingbox disconnects while scanning TV channels
Does your coaxial port equipped Slingbox disconnect when scanning channels? Here are some things to look at.

Problems with "grayed out" onscreen remote, and/or "Country not supported" error message
Some problems can be fixed with a simple Slingbox reset ... but not always.

Understanding Watch on Slingbox.com error codes
Have you received an error code in Watch on Slingbox.com, such as "W201,"W202," or "W211"?

Troubleshooting choppy video in Watch on Slingbox.com
If you're using Watch on Slingbox.com and are having performance issues with video or audio playback, here are some things to take a look at.

When I watch using Watch on Slingbox.com or SlingPlayer, the colors are all wrong. Sometimes, the picture is mostly green. What should I do?
Here's what you need to do to fix this. It's very simple.

When I connect my set-top box to my TV with HDMI connections, I can't stream video at all using any version of SlingPlayer. Why?
If you have video equipment that connects to your TV using an HDMI cable and then try to stream, you may get extremely poor or no video using Watch on Slingbox.com, SlingPlayer for Windows or SlingPlayer for Mac. Here's the reason and a way to fix it.

Solving general problems with Internet Viewing - look here first
Having trouble with Internet Viewing? Let's see what we can do to help.

My Slingbox password doesn't seem to work. What do I do now?
If you forget your password, the only solution is to reset your Slingbox. Here's how.

Watch on Slingbox.com plays audio but no video
Here are some suggestions if you find that Watch on Slingbox.com plays audio, but doesn't show any video.

Resetting the Watch on Slingbox.com plugins for Internet Explorer (ActiveX) and Firefox
If you're using Slingbox.com, and you've gotten an error message that you need to reset the ActiveX control (Microsoft Internet Explorer) or the Plugin (Firefox) that Watch on Slingbox.com uses, here's how to do it.