Sling Media Support - Troubleshooting SlingPlayer 2.0 for Windows

Troubleshooting help

Wait until you're home before updating Slingbox Software
If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, the best advice is: wait.

SlingPlayer Software Error Codes

SlingPlayer is telling me that I have a weak or no video signal but I have a good Internet connection.
If you see a message in SlingPlayer or the Slingbox Setup Assistant that says We're not detecting any video or Weak or no video signal it's not the end of the world. Here's what to do.

SlingPlayer repeatedly asks for the Administrator password, even after resetting your Slingbox
Are you having trouble accessing your Slingbox? Does it keep asking your for the Administrator password over and over again? And resetting the Slingbox and trying to reconfigure it from scratch didn't help?

Your computer's audio must function to stream from your Slingbox
If audio isn't working on your computer, you can't stream with Watch on Slingbox.com.

Setup Assistant within SlingPlayer for Windows displays a blank screen
When you launch the Setup Assistant in SlingPlayer for Windows, do you see a blank screen with three arrows? This article outlines a solution.

How to uninstall SlingPlayer 2.0 for Windows
In certain cases, you may need to uninstall SlingPlayer to help with troubleshooting. Here's how.

Channel lineups or channels missing/unavailable in the SlingPlayer onscreen guide
Here's what to do if you discover that specific channels or entire channel lineups are missing when using the SlingPlayer onscreen guide.

Switching between Slingbox ID and IP address in SlingPlayer 2.0.2 for Windows
When your computer locates and connects to your Slingbox, it can use two different methods - the Slingbox ID or your router's WAN IP address. If you know what you're doing, you can switch these methods. However, the way to switch has changed starting with SlingPlayer 2.0.2 for Windows. This is an advanced topic.

Internet Viewing not working after updating to SlingPlayer 2.0
If you configured your router manually for Internet Viewing on your Slingbox, you may have trouble connecting after updating to SlingPlayer 2.0 for Windows.

Locking PC can sometimes put SlingPlayer in "Optimization" mode and prevent streaming
On rare occasions with some computers, locking the PC can put SlingPlayer into "Optimization" mode and prevent streaming.

My SlingPlayer Guide is off by a few hours
My SlingPlayer Guide is off by a few hours. What's up?

My SlingPlayer keeps showing error 0x9234006D. What's going on?
"Unable to connect to the Slingbox Finder. Please check your Internet connection and firewall settings."

Problems with installing SlingPlayer 2.0 on Acer computers with Vista
I'm trying to install SlingPlayer 2.0 for Windows on my Acer computer with Vista, but I'm having problems. What can I do?

The Task Bar may disappear in Full Screen mode
The Task Bar may disappear in Full Screen mode in SlingPlayer for Windows.

Troubleshooting video quality problems while streaming HD content in SlingPlayer 2.0
If you're streaming high-definition (HD) content in SlingPlayer 2.0 for Windows, and the quality of the video isn't what you'd like, here are a few things you can check.

Why can't I adjust picture/audio settings with my Slingbox PRO-HD?
Are you not able to adjust the picture (brightness, contrast, or saturation) or audio settings for your Slingbox PRO-HD (using the Slingbox Setup Assistant)?

SlingPlayer 2.0 tells me there is a Slingbox Software Update available every time I connect to my Slingbox
If every time you connect to your Slingbox in SlingPlayer 2.0 for Windows you are prompted to download an update, you may have an incomplete download stuck in the SlingPlayer download queue.

Are you having problems using the onscreen remote control after a Slingbox Software update?
Your Slingbox was working just fine. Then you updated its Slingbox Software. Now it can't control your video source because the onscreen remote control has stopped working.

A guide to basic SlingLink and SlingLink TURBO troubleshooting
Are you having problems getting your Slingbox online? Do you think that the issue might be with your SlingLinks or SlingLink TURBO units? Here are some basic troubleshooting steps.

More SlingLink and SlingLink TURBO troubleshooting
This article discusses some of the more common reasons why the SlingLink and SlingLink TURBO units may not work in some homes.

Troubleshooting choppy video in SlingPlayer 2.0 for Windows
If you upgraded to SlingPlayer 2.0 for Windows and are having performance issues with video or audio playback, here are some things to take a look at.

Internet Viewing Picture Quality: Some common reasons for poor picture quality
Sometimes when you're watching your TV with your Slingbox, you wish that the picture quality could be better. What to do?

The Network light on my Slingbox is blinking. What does this mean?
Do the lights on the front of your Slingbox keep blinking? If so, that usually means there is a problem. Below are a few tips and tricks to help you get back up and running.