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Troubleshooting help
Setup Assistant within SlingPlayer for Windows displays a blank screen
When you launch the Setup Assistant in SlingPlayer for Windows, do you see a blank screen with three arrows? This article outlines a solution.
How to uninstall SlingPlayer 2.0 for Windows
In certain cases, you may need to uninstall SlingPlayer to help with troubleshooting. Here's how.
Channel lineups or channels missing or unavailable in SlingPlayer for Windows
Here's what to do if you discover that specific channels or entire channel lineups are missing when using SlingPlayer.
SlingPlayer 2.0 tells me there is a Slingbox Software Update available every time I connect to my Slingbox
If every time you connect to your Slingbox in SlingPlayer 2.0 for Windows you are prompted to download an update, you may have an incomplete download stuck in the SlingPlayer download queue.
Are you having problems after updating the Slingbox Software?
Your Slingbox was working just fine, and then you updated its Software. Now it can't control your video source--the onscreen remote control has stopped working.
A guide to basic SlingLink and SlingLink TURBO troubleshooting
Are you having problems getting your Slingbox online? Do you think that the issue might be with your SlingLinks or SlingLink TURBO units? Here are some basic troubleshooting steps.
More SlingLink and SlingLink TURBO troubleshooting
This article discusses some of the more common reasons why the SlingLink and SlingLink TURBO units may not work in some homes.
Troubleshooting choppy video in SlingPlayer 2.0 for Windows
If you upgraded to SlingPlayer 2.0 for Windows and are having performance issues with video or audio playback, here are some things to take a look at.
The Network light on my Slingbox is blinking. What does this mean?
Do the lights on the front of your Slingbox keep blinking? If so, that usually means there is a problem. Below are a few tips and tricks to help you get back up and running.
Frame skip warning and other system performance messages in SlingPlayer 2.0 for Windows
Starting with version 2.0.2, SlingPlayer monitors your computer for performance and overall capability to run SlingPlayer smoothly and successfully, and displays messages if it finds a problem. The "frame skip" message is explained here.
Slingbox connection: switching between Slingbox ID and IP address in SlingPlayer 2.0.2 for Windows

When your computer locates and connects to your Slingbox, it can use two different methods: the Slingbox ID; and your router's WAN IP address. If you know what you're doing, you can switch these methods. However, the method for doing this has changed starting with SlingPlayer 2.0.2 for Windows. This is an advanced topic.

Wait until you're home before updating Slingbox Software
If you're prompted to update the Slingbox Software for your Slingbox (also known as "firmware") and you're away from home, you should perform the update only after you're back within your home network.
Internet Viewing not working after updating to SlingPlayer 2.0
If you manually configured your router for Internet Viewing of your Slingbox, those connections may break after updating to SlingPlayer 2.0. Take a look at this article if this is happening to you.
My SlingPlayer Guide is off by a few hours
If your SlingPlayer Guide is off by a few hours, take a look at this article.
How do I get to Video Only Mode in SlingPlayer 2.0 for Windows?
Are you a fan of the Slingplayer Video Only Mode feature? Here's how to use it in SlingPlayer 2.0 for Windows.
The Network light on my Slingbox is blinking. What does this mean?
Does the Network light on the front of your Slingbox keep blinking? Here are some troubleshooting tips that should help.

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